Industry Insight

Since its beginnings, the vision for Okta has been to enable any company to use any technology—that promise includes use of the ubiquitous Powershell code in enterprise environments through the Okta platform.  Microsoft Powershell is commonly used as part of the Joiner, Mover, Leaver identity-centric business processes to manage Microsoft…

There’s no question that 2020 will go down in history as an unprecedented and challenging year. But in spite of this—or even because of it—we’ve seen several breakthroughs in science and technology. Take the vaccines that have been developed to combat COVID-19. Before the pandemic, there had never been a vaccine created in under a year, nor one…

When COVID-19 arrived in March, organisations were forced to make quick decisions around remote work security. While those early security measures may have worked well as a stopgap, some companies are discovering those solutions won’t work long-term. Other companies are shifting towards a dynamic work model—a transformation that comes with…

Last year, we learned how to manage uncertainty. Physical distancing, health and safety requirements, and disrupted supply chains have all determined how we’ve lived, worked, and interacted with each other. And it’s only reasonable to expect an increased reliance on digital interactions even after the world returns to “normal.” The past year has…

Decentralised identity, often used interchangeably with “self-sovereign identity” (SSI), is gaining ground as an alternative to today’s centralised and federated infrastructures. In short, it allows individuals to manage their own identities. In a decentralised framework, the user receives credentials from a number of issuers (e.g., government,…

Throughout the pandemic, offline channels have been especially vulnerable to uncertain demand, shifting safety guidelines, and economic pressure—and as a result, customer experience (CX) now largely belongs to the virtual world. However, as customers and citizens rely increasingly on digital and remote operations, organisations will be challenged…

Technology moves fast. You know better than anyone that the solutions that were implemented a year ago won’t necessarily work today, and that customers continuously expect more refined standards of service. To lead the pack, you need to provide customers with the right balance of usability and security—seamless, intuitive digital experiences that…

For organisations and government agencies alike, strong identity management is paramount. Millions of people share sensitive, personal information with commercial and public bodies every day, so companies and public sector agencies have a responsibility to secure their assets.  This is where ICAM and FICAM come in. What is ICAM? Identity,…

This is the third and final blog post in our Adapt to the Cloud Operating Model series.  With any organisational change that impacts people, process, and technology, it’s best to take it in stride. When talking with customers about their Zero Trust security initiatives, an analogy I often use is: “if Google’s BeyondCorp is the peak of Mt. Everest,…

SMS authentication—also known as SMS-based two-factor authentication (2FA) and SMS one-time password (OTP)—allows users to verify their identities with a code that is sent to them via text message. A form of two-factor authentication, it often acts as a second verifier for users to gain access to a network, system, or application, and is a good…