Industry Insight

The best digital experiences may appear effortless from the outside, but keeping web and mobile apps and portals at a market-leading standard takes a lot of work. Your development teams are likely juggling multiple products, brands, and channels, all with their own set of requirements and varying degrees of complexity. As the front door to your…

When Okta took the 1% pledge in 2016, we founded our social impact arm, Okta for Good, with a mission to strengthen the connections between people, technology, and community. The importance of these connections has never been more clear than over the last year — when we experienced a global pandemic, rising inequality, and global calls for racial…

Microservices architecture, also known simply as “microservices,” is an approach to building software with modular services that are distinct and independent from each other.  In recent years, microservices have become a popular choice for designing and deploying applications. They allow apps to be broken into smaller and loosely coupled pieces …

2020: the year all plans went out the window.  That’s certainly how it feels some days, isn’t it? Reflect back to January 1, the optimism of a new year, and the list of goals you and your business were poised and ready to achieve. Just 10 weeks later, everything went off the rails. Everyone’s adaptability and flexibility was, and continues to be,…

Since its beginnings, the vision for Okta has been to enable any company to use any technology—that promise includes use of the ubiquitous Powershell code in enterprise environments through the Okta platform.  Microsoft Powershell is commonly used as part of the Joiner, Mover, Leaver identity-centric business processes to manage Microsoft…

There’s no question that 2020 will go down in history as an unprecedented and challenging year. But in spite of this—or even because of it—we’ve seen several breakthroughs in science and technology. Take the vaccines that have been developed to combat COVID-19. Before the pandemic, there had never been a vaccine created in under a year, nor one…

When COVID-19 arrived in March, organisations were forced to make quick decisions around remote work security. While those early security measures may have worked well as a stopgap, some companies are discovering those solutions won’t work long-term. Other companies are shifting towards a dynamic work model—a transformation that comes with…

Last year, we learned how to manage uncertainty. Physical distancing, health and safety requirements, and disrupted supply chains have all determined how we’ve lived, worked, and interacted with each other. And it’s only reasonable to expect an increased reliance on digital interactions even after the world returns to “normal.” The past year has…

Throughout the pandemic, offline channels have been especially vulnerable to uncertain demand, shifting safety guidelines, and economic pressure—and as a result, customer experience (CX) now largely belongs to the virtual world. However, as customers and citizens rely increasingly on digital and remote operations, organisations will be challenged…

Technology moves fast. You know better than anyone that the solutions that were implemented a year ago won’t necessarily work today, and that customers continuously expect more refined standards of service. To lead the pack, you need to provide customers with the right balance of usability and security—seamless, intuitive digital experiences that…