This update was posted at 8:50 AM, Pacific Time. ++ On March 22, 2022, nearly 24 hours ago, a number of screenshots were published online that were taken from a computer used by one of Okta’s third-party customer support engineers. The sharing of these screenshots is embarrassing for myself and the whole Okta team.  In this post, I want to provide…

This update was posted at 6:31 PM, Pacific Time. ++ As we shared earlier today, we are conducting a thorough investigation into the recent LAPSUS$ claims and any impact on our valued customers. The Okta service is fully operational, and there are no corrective actions our customers need to take.   After a thorough analysis of these claims, we have…

In late January 2022, Okta detected an attempt to compromise the account of a third party customer support engineer working for one of our subprocessors. The matter was investigated and contained by the subprocessor. We believe the screenshots shared online are connected to this January event. Based on our investigation to date, there is no…

Customer experience is critical for success in the digital era, and customer identity access management (CIAM) is the tool every organisation needs to transform their CX. But what makes CIAM so important and how does it help deliver seamless and secure experiences that keep customers happy Customers today are more demanding than ever before. They…

Customers’ standards are getting higher. Accustomed to smooth Amazon-style web experiences, we now expect the same seamlessness from every organisation we interact with online. Clunky digital experiences with complicated logins and endless data requests are an inconvenience we don’t need – and can easily prompt us to abandon our baskets entirely. …

Today we announce our new international hub in Dublin, giving us access to Ireland’s diverse, unique talent pool and continuing Okta’s rapid global growth. 2021 was a big year for Okta. Not only did we celebrate our 13th anniversary, but we also announced our acquisition of leading identity platform Auth0, allowing us to accelerate growth in a…