Many organisations were vastly underprepared for the massive supply chain disruptions triggered by the COVID-19 pandemic. As logistical operations hit lockdown, supply chain efficiency, security, customer experience, and brand reputations all suffered terribly – with retail considered one of the industries most heavily impacted by the crisis. Fast…

Customers today are demanding more from your digital platforms. They want safer, faster, and more seamless digital experiences, and they reserve their trust for the brands that can balance that scale between speed and security. In the most recent episode of Okta and Computer Weekly’s Identity Made Easy video podcast series, we explored how…

Criminals love customer credentials. It’s driving a surge in account takeover (ATO) attacks, in which hackers exploit stolen usernames and passwords to infiltrate user accounts and steal valuable data. So what can businesses do to mitigate this threat, and protect their customers, finances and reputation? In this episode of Okta and Computer…

In today’s fast-paced, always-on retail environment, what does the perfect shopping experience look like? Maybe it’s something as simple and prosaic as buying a Coke from the local corner shop. The customer grabs the cold drink, pays with cash, a card or a swipe of their iPhone, and continues on their way. The transaction is quick, convenient and…

61% of 2021 breaches involved credentials. Almost every company has employees, users, and/or customers who enjoy access to proprietary information and critical data. And while this information may not be accessible via direct links, they may still inadvertently gain access to content they shouldn’t have. These same companies often struggle with…

Traditional authentication using a username and password has been the foundation of digital identity and security for over 50 years. However, as organisations rely on a greater number of tools and applications, they face a greater risk of password attack. According to our latest Businesses at Work report, the average number of corporate and…

Connecting roughly 50 million unique users within a network of clinics, offices, practitioners, and specialists across the USA means securely storing extremely sensitive data—then sharing it with thousands of healthcare providers, partners, and vendors. This responsibility is embraced by the Okta customer facilitating this network, despite the…

It might have started in the United States, but the Great Resignation is coming to Europe. According to IDC Research’s 2022 European Future of Work Survey, as many as one in every three employees within Europe is currently thinking about changing jobs. Even more would be open to the possibility if they were to receive an attractive offer. What’s…

No one enjoys making compromises. Yet, when it comes to developing new experiences for their customers, product teams are often forced to make trade-offs between security and user experience. This dilemma is fuelled by the evolving expectations of consumers. With brands like Amazon and AirBnB leading the way in digital experience, customers now…

Business leaders from across EMEA joined us at Forum22: Europe in London in June to explore how we build trust together in a digital-first world. Throughout the day, experts in identity, cybersecurity, data privacy, customer experience and more gave us a plethora of valuable insights and key strategies on how to build the secure, successful…