Why Advanced Identity Strategies Are Needed to Futureproof Customer Experience

In today’s fast-paced, always-on retail environment, what does the perfect shopping experience look like? Maybe it’s something as simple and prosaic as buying a Coke from the local corner shop. The customer grabs the cold drink, pays with cash, a card or a swipe of their iPhone, and continues on their way. The transaction is quick, convenient and…

Four IAM Best Practices to Secure Customer Identity

61% of 2021 breaches involved credentials. Almost every company has employees, users, and/or customers who enjoy access to proprietary information and critical data. And while this information may not be accessible via direct links, they may still inadvertently gain access to content they shouldn’t have. These same companies often struggle with…

What Are the Types of Password Attacks and How Can You Prevent Them?

Traditional authentication using a username and password has been the foundation of digital identity and security for over 50 years. However, as organisations rely on a greater number of tools and applications, they face a greater risk of password attack. According to our latest Businesses at Work report, the average number of corporate and…

Meet the Expert: Josh Pritchett

Connecting roughly 50 million unique users within a network of clinics, offices, practitioners, and specialists across the USA means securely storing extremely sensitive data—then sharing it with thousands of healthcare providers, partners, and vendors. This responsibility is embraced by the Okta customer facilitating this network, despite the…

Why Identity Is the Foundation for Tomorrow’s Resilient Digital Workplace

It might have started in the United States, but the Great Resignation is coming to Europe. According to IDC Research’s 2022 European Future of Work Survey, as many as one in every three employees within Europe is currently thinking about changing jobs. Even more would be open to the possibility if they were to receive an attractive offer. What’s…

Security & User Experience: No More Compromises

No one enjoys making compromises. Yet, when it comes to developing new experiences for their customers, product teams are often forced to make trade-offs between security and user experience. This dilemma is fuelled by the evolving expectations of consumers. With brands like Amazon and AirBnB leading the way in digital experience, customers now…

5 Key Takeaways From Forum22

Business leaders from across EMEA joined us at Forum22: Europe in London in June to explore how we build trust together in a digital-first world. Throughout the day, experts in identity, cybersecurity, data privacy, customer experience and more gave us a plethora of valuable insights and key strategies on how to build the secure, successful…

What Are Identity Risks and How Can They Be Mitigated?

IT security never gets easier. Since the COVID-19 pandemic hit, IT organisations have had to deal with constant, rapid change – from enabling a hybrid workforce to the mass adoption of cloud-based, SaaS tools and services. These shifts have moved employees and devices outside of the traditional security perimeter, making understanding who your…

How Does Identity Enhance Employee Experience?

Right now it seems as if everyone’s talking about the future of work. Will most companies follow in the footsteps of Goldman Sachs and JPMorgan and mandate their employees to return to the office on a full-time basis? Or will they adopt the more permissive approaches championed by tech companies like Twitter and Slack, and encourage people to work…

Should I Be Using Coarse- Or Fine-Grained Access Control?

Every business, from sole traders to the largest organisations, has to deal with data.   Internet users generate about 2.5 quintillion bytes of data every day: customer data, sales data, financial data, website statistics, and dozens of other types of business data likely sit bundled together on your servers. With all this information to manage,…

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