Customer experience is critical for success in the digital era, and customer identity access management (CIAM) is the tool every organisation needs to transform their CX. But what makes CIAM so important and how does it help deliver seamless and secure experiences that keep customers happy Customers today are more demanding than ever before. They…

Customers’ standards are getting higher. Accustomed to smooth Amazon-style web experiences, we now expect the same seamlessness from every organisation we interact with online. Clunky digital experiences with complicated logins and endless data requests are an inconvenience we don’t need – and can easily prompt us to abandon our baskets entirely. …

Today we announce our new international hub in Dublin, giving us access to Ireland’s diverse, unique talent pool and continuing Okta’s rapid global growth. 2021 was a big year for Okta. Not only did we celebrate our 13th anniversary, but we also announced our acquisition of leading identity platform Auth0, allowing us to accelerate growth in a…

The world of work has changed forever. The shift to remote working during COVID has proven that, given the right access to the right systems, we can work just as productively outside the office as inside it. At the same time, it’s given many of us a taste of freedom we’re reluctant to give up. To retain the brightest and best talent in the future,…

In late 2019, Sephora began searching for an access management solution after deciding to implement the SAP SuccessFactors human resources management system (HRMS) in the 36 countries where our brand operates. We wanted to centralise and standardise HR data for our 36,000 team members, including data shared between head office staff and those who…

Open Banking is rapidly changing the financial landscape. By allowing banks to securely share their data with third party providers through open standards and APIs, Open Banking has given consumers much greater control over their finances, increased technological innovation, and ramped up competition within the financial marketplace. At present,…

What consumers expect from businesses that sell products and deliver services online is radically different today than it was even one or two short years ago. When pandemic-related shutdowns forced employers to embrace remote work, educators to adapt to distance learning, and shoppers to turn to digital channels, we all learned that we’re more…

In this post we briefly explore the emerging threat of Ransomware-as-a-Service (RaaS) and suggest how you can protect your organisation. As reports of ransomware attacks on vulnerable IT networks continue to rise, it seems as though cybercriminals are working harder than ever before. In 2020 alone, companies across the UK reported 5.9 million new…

In this post we reveal which security best practices and technologies your organisation can adopt to help prevent and mitigate the rising wave of ransomware attacks. As organisations continue adopting new hybrid work strategies that push their networks beyond the traditional IT perimeter, the gaps left behind in their security systems as a result…

This post will explore the key IT and security challenges that arise when modernising public sector infrastructure and what Okta can do to help solve them.  The COVID-19 pandemic has forced many UK public sector organisations to accelerate their digital transformation plans. In the wake of restrictions and social distancing measures, public…