Customer identity

A customer identity is a unique profile that requires a different set of solutions based on the problems each individual customer faces. That’s why Okta ensures our tools meet the needs of our customers, with custom integrations, user-directed roadmaps, and customer experience journeys to show you how others have benefitted from Okta. 

New Dashboard role for Organizations support staff

We’ve made it safer and easier to use the Okta Customer Identity Cloud Dashboard to tackle common business customer onboarding and support tasks. Since releasing Organizations just under two years ago, we have been delighted to see how our Organizations features have been implemented by a growing number of customers to solve their B2B SaaS use…

Zero-party data and the future of personalization

If you’ve ever strolled the streets of Amsterdam, you probably noticed the city’s unique architecture. Houses are narrow, tightly stacked in rows, and almost entirely fronted with windows. And if your walk happened to take place at night, you might also have peeped into living rooms and kitchens belonging to numerous Dutch families. Why? Because…

Maximizing ROI with Customer Identity: 5 Questions with a guest from Forrester

Product teams are being asked to drive efficiencies and deliver more innovation with less budget, headcount, and time thanks to current macroeconomic conditions. That means delivering innovative product features, driving adoption and keeping users secure while expanding into new geos — and doing all of this faster than the competition. Customer…

Improved login for SaaS users

Home Realm Discovery for organizations and multi-organization selection Businesses are discerning customers and they need your application to work with every part of their Identity stack. In a bygone era, their users might tolerate a clunky login experience when accessing the SaaS applications that they need to get their job done, but now they’re…

Marketing in a post-cookie world

It’s a nerve-racking time to be a marketer.  After being the driving force that sparked new digital strategies for businesses amidst the COVID-19 lockdowns, marketers now face a new set of daunting pressures posed by artificial intelligence, uncertain economic conditions, and an evolving data privacy landscape — three “existential threats”…

Introducing “Mistaken Identity,” Okta’s new podcast

What’s top of mind for today’s most successful product leaders? Creating a great customer experience, of course. But also, meeting business objectives. And staying ahead of the competition. And keeping user data secure. And complying with ever-changing regulatory requirements. And — well, the list goes on and on. With so many priorities to juggle,…

New report: What customers really want in online experiences

The digital space has never been noisier. Brands, media outlets, publishers, and influencers — they’re all vying for a share of consumers’ attention. The competition for eyeballs, along with the dollars they bring, is fierce. What’s more, consumers are increasingly protective of their personal information and aware of digital privacy rights…

Here's How Okta is Elevating the Partner Experience

As digital Identity evolves, our partner appeal is expanding. We estimate that Identity is an $80 billion market that sits at the intersection of cloud, digital transformation, and cybersecurity. These secular trends are top-of-mind for our customers, which opens up enormous opportunities for Okta and our partners. As a result, customers are…

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