UX

Website logins. Mobile apps. Customer support portals. Chat. Digitizing the user experience means most companies have vast amounts of data on their clients, collected across multiple channels and stored in different systems.  Depending on the jurisdiction, industry, or type of data, your organization must comply with many regulations governing…

This recipe is part of the series Learn CIAM by example: Four recipes to improve your app’s security and UX. You can learn more about the series by downloading our four recipes in a cookbook format. In this recipe, you learn how to share identities with marketing tools — like your email mkt solution — for personalized user engagement. As…

Self-service registration is an essential and commonly used feature for Okta customers. Okta Classic had this feature as part of the directory section in the admin settings page, and it’s available in Okta organizations (orgs) with a feature flag (SELF_SERVICE_REGISTRATION). An admin can create attributes as part of the profile in Universal…

Many federal organizations are meeting cloud computing strategies for persistent access to information by leveraging software-as-a-service (SaaS) technology for their enterprise mission use cases. For the U.S. Department of Defense (DoD), enabling cloud innovation must support data to and from various environments. DoD’s mission capabilities are…

Today, digital identities control access to an ever-growing number of applications and services, impacting — and to some degree governing — many aspects of our professional and private lives. And there is absolutely no doubt that digital identities are going to become more important in the months, years, and decades to come. Nonprofit…

This post is part of the series Learn CIAM by example: 4 recipes to improve your app’s security and UX. You can learn more about the series by downloading our four recipes in a cookbook format. In this series, we'll show you how Customer Identity and Access Management (CIAM) can improve the security and user experience (UX) of your applications…

For most of human history, most people lived in tight-knit communities where every interaction was inherently personalized. As city-states emerged and populations grew, personalized experiences remained the norm, and it’s only relatively recently that impersonal or anonymous exchanges became common. But because of our hardwired affinity for…

Zero Trust describes a cybersecurity strategy in which a system assumes it’s already been breached by bad actors hiding behind legitimate credentials. Rather than barricading the perimeter, this strategy focuses inward, monitoring the digital environment for suspicious behavior by comparing real-time activity to a baseline of how credentialed…

A worker is only as good as their tools. Just like carpenters rely on hammers and saws to build stuff, marketers depend on a growing range of applications to handle things, like design, sales, and collaboration.  The 2023 Okta Businesses at Work report takes a look at the applications and services used by companies around the world. Based on…

In today’s digital world, customers and partners have no reason to tolerate poor user experiences, especially from legacy financial organizations. Millennials and Gen Z now form the largest adult cohort globally, and they expect streamlined, personalized, secure access to financial services. These technically literate consumers can and will switch…