SLAs

We just keep going and going and going

Interesting post from on the cloud downtime dilemma from Software Advice. It cites a Radicati Group study, which found that among popular on-premise email systems, there was an average of 30-60 minutes of unscheduled downtime per month, in addition to the 36-90 minutes of scheduled downtime – so between 66-120 minutes of total downtime per month…

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