digital transformation

From the beginning, JetBlue has focused on customer experience, so when it initiated modernizations, the airline needed a solution that would put customers first. The team called on Okta to support a smooth transition onto a new identity-powered platform. Check out this infographic to see how JetBlue approached customer identity and access…

Over the past few months, most of us have begun to return to our usual activities. We’re heading back to the office, going out for lunch with colleagues, and boarding planes. But it’s certainly not business as usual. According to a recent McKinsey Global Survey of executives, the pandemic has accelerated corporate adoption of digital products by…

On Thursday, June 3, Okta is hosting our next big virtual conference, Age of Identity: A Public Sector Forum. The event will feature top leaders and decision-makers from the public sector IT community as well as Okta’s CEO Todd McKinnon and World Wide President of GTM Operations, Susan St. Ledger. Public sector organizations are responsible for…

As digital experiences shape our daily lives—and as COVID-19 accelerates the shift to online—digital transformation is more important than ever to keep up with evolving customer demands. To deliver a digital offering with secure and frictionless experiences that customers will love, organizations need to seamlessly integrate their technology stack…

Flexibility is at the core of any enduring success story. Companies that want to stand out in their industries need to be able to adjust to changing landscapes and user demands. But many organizations miss market opportunities due to the size, complexity, and limitations of their legacy platforms—in other words, their technical debt—and years of…

As organizations race to the cloud, a unique set of challenges has emerged in customer security, and customer identity is a hotspot. Some organizations will try to lift and shift their previous on-prem technology, patterns, and practices to the cloud, while others will attempt to build their own identity systems themselves. Both options introduce…

Today, we released our third Businesses @ Work report, which takes an in-depth look into the current state of apps and services organizations and people use to be productive at work. When we launched our inaugural Businesses @ Work report in August 2015, we closely examined what tools people were using at work, in the context of organizations…

In 2016, we heard resoundingly from you — our customers — that you’re responsible for leading disruptive change within your businesses. You’re unifying your organizations, building closer relationships with your customers and partners, dreaming up brand new products and rethinking your businesses models with technology. Your missions and work are…

Enterprises are increasingly turning to digital transformation to make employees more productive and deliver new experiences to customers, however applying legacy technology for these use cases often takes too long. According to our most recent research with IDG, this balancing act can be difficult to scale. In the study, we asked IT leaders to…