customer success

As an Okta customer, your team holds the keys to the world’s most powerful identity and access management platform.  Are they ready to take advantage of its full potential? Have your team get Okta Certified, and you can ensure that they are ready to deploy Okta’s capabilities, to solve business problems, and to design for your future. To help…

There’s no instruction manual for digital transformation. Modern organizations know that to streamline operations, defend data, and secure customer applications, moving to a cloud-based IT infrastructure supported by strong identity and access management (IAM) is critical. But where does this journey begin? What does it entail? When does it end?…

You may not know that November is Career Development Month, but I have it marked on my calendar. Why? Because my team and I are constantly focused on customer success, and that means ensuring that employees from organizations worldwide are given opportunities to further their career and gain the skills they need to achieve their goals. So, while…

Customer success is one of our core values at Okta -- it's at the heart of everything we do. No one knows that better than our dedicated customer success managers. Being able to work, communicate, and problem solve with our customers all day, everyday, is what drives enterprise customer success manager, Scott Campbell. Early mornings and long…

As chief customer officer, I have the privilege of interacting with many of the nearly 4,000 customers that use Okta’s services to access the services and data they need to get work done. I’m proud to be part of a company that champions customer success as its number one corporate value, and today I’m excited to share two initiatives that embody…

Okta is committed to trust and transparency. As such, we continually solicit feedback on how to most effectively communicate with our customers, especially during trust incidents so you’re up to date on the latest that’s happening with the service. To that end, we’ve redesigned the Okta Trust Site from the ground up to give you more efficient and…

Customer success is our number one company value at Okta. For my security team, that translates directly to customer security and assurance: continually demonstrating to customers how we keep their data safe and secure. Today, we announced another big step in how we protect our customers’ data with the launch of a public bug bounty program with…

Part of what makes Oktane so special is that we get to highlight the groundbreaking people and companies in our industry. And we are very lucky that many of those innovators happen to be our fabulous customers. The Oktane Awards recognize our inspiring and forward-thinking customers that are achieving ground-breaking results with Okta. These IT…

Engineering is at the core of what we do at Okta each day — always focusing on customer success by delivering new functionality to make our customers successful. The members of the engineering team are on the front line in building great products and shaping the enhancements made to each component of Okta’s infrastructure. Okta just wrapped up its…

Having previously spent eight years as a director of IT, Bob Burke — Okta's Director of Customer Success in EMEA — is by no means a stranger to the challenges that senior IT leaders face in today's cloud and mobile world. Introducing new technology can be a strenuous process, which is why the team at Okta strives to make the complex world of…