CIAM Connection Series

Customer Identity & Access Management (CIAM) and Workforce Identity solutions are both considered critical systems. Bugs, downtime, and vulnerabilities can all impact your metrics around customer success. In addition to the core features and functions, customers want to have the tools necessary to manage and operate their systems. For most…

Type in your username and password. Seems simple enough. But what if I told you, you’re possibly spending 9 hours per year just typing in usernames and passwords? In the US, the average email is associated with 130 accounts. If you’re logging into just 3 of those accounts each day, you’re spending about 9 hours every year just logging in to…

The average website conversion rate is only 2.35%. Even the top 25% of websites only convert around 5.31%.  Customers today have high expectations—we all want what we want, whenever we want it, wherever in the world we are, on whichever device we happen to be closest to. So complex sites with long loading times, complicated registration, and any…

Your brand is important. It’s a standard you uphold to communicate your company values and a message you’re sending to the world. Executing well on your brand means that you can efficiently apply your brand, voice, and design system to all of your user-facing properties and touchpoints. This includes publishing your logo, favicon, brand colors,…