CIAM

In today’s digital-first world, small- and mid-sized businesses are navigating an evolving landscape of cyberthreats, rising customer expectations, and growing operational complexity. Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) are emerging as non-negotiable approaches to addressing these challenges.  …

Perhaps more than any other service industry, financial services (FSI) has seen a profound change in the way customers interact with its offerings. Bricks-and-mortar branches are vanishing, giving way to always-on digital experiences that customers expect to access anywhere and from any device.  As a generational shift in customers takes place,…

As champions of product innovation and customer experience, chief product officers, directors, and strategists play a strategic role in delivering products that make it easy for customers to solve their everyday challenges. However, competition in the SaaS industry is fierce. Unique features serve as competitive differentiators, but customers and…

As students return to campus and activities ramp up with classes, alumni activities, and campus events, Identity security and management take center stage in ensuring a welcoming yet secure environment for college and university communities. With millions of students heading back to school, colleges and universities are grappling with offering…

Once a tactical requirement to govern who could access what information, digital Identity management is now a critical business enabler. Today’s technology practitioners feel the brunt of this shift, especially in the way they facilitate authentication. But its effects are felt across organization sizes, from startups to enterprises.  The…

Because the Identity threats are always evolving and multiplying, everyone at Okta continuously strives to make our software and solutions better. We have teams of engineers dedicated to a long list of exciting features and improvements — so many improvements, in fact, that we’ve had to find a new way to tell you about them.  That’s why we’ve…

To satisfy evolving customer demands and deliver the desirable digital experiences that keep customers coming back, many organizations now turn to customer identity and access management (CIAM) for a solution. But what is CIAM and why does it matter? In today’s rapidly evolving and highly interconnected digital world, identity and access…

Website logins. Mobile apps. Customer support portals. Chat. Digitizing the user experience means most companies have vast amounts of data on their clients, collected across multiple channels and stored in different systems.  Depending on the jurisdiction, industry, or type of data, your organization must comply with many regulations governing…

Across industries, organizations have sensitive customer operations that present challenges. These interactions extend beyond login. For example, updating account information, changing security and admin settings, accessing sensitive data, and executing transactions (e.g., money transfers) must deliver secure and user-friendly digital experiences…

At Okta, we tirelessly innovate and invest in Customer Identity, enabling our customers to drive revenue and efficiencies and boost security.  With that in mind, we're thrilled to share new recognition for our efforts. KuppingerCole named Okta an Overall Leader in their CIAM Leadership Compass for 2024, a comprehensive industry analysis that…