Ben Haines

It’s a wild, wild world when it comes to enterprise technology right now. Vendors are promising “faster, better, cheaper” versus the traditional systems of record, and analysts are constantly chattering about the “hypergrowth” of new technologies grabbing more IT spend globally. And with systems now designed to serve users instead of the other way…

Over the past six months, I’ve spoken and written quite a bit about IT’s imperative to transition to a “people first, technology second” mentality, and focus more on delivering experiences than managing technology. In our consumer lives, we live in a mobile-first world of instant gratification with experie nces like Uber and Netflix. And now, for…