Industry Insight

Industry Insight

Artificial Intelligence for public good

When it comes to technology, there’s no arguing that the trend of the year is artificial intelligence (AI). AI is discussed simultaneously as the answer to — and the source of — all our problems. I know from my years of experience serving public sector organizations that it can be overwhelming when a new trend comes along. Suddenly, everywhere you…

What is zero-party data and why does it matter now?

In a 2022 survey, McKinsey found that personalization can cut customer acquisition costs in half and increase marketing ROI by a third. In the same survey, 85% of customers say that knowing a company’s data privacy policy is important before making a purchase.  Consumers respond well to personalization and they want to be in control of what…

How to choose the right MFA for your small business

TL;DR: How to right-size your MFA solution to do more with less. Key takeaways include: Understanding small business authentication and MFA factors Considerations including ease of use, cost-efficiency, pros and cons  Creating your MFA implementation plan   If you’re reading this you know that when attackers get control of the right identity,…

How Development Teams Purchase SaaS

Earlier this year, Okta teamed with SD Times to create a report revealing  how organizations evaluate and purchase technology in 2023. Auth0 published the first edition of the report, How Development Teams Purchase SaaS, in October 2020. The report aimed to determine the extent of developers’ influence in shaping an organization's technology…

What the GenAI paradigm shift means for Identity

Generative AI is the biggest technology paradigm shift of our generation. As a technologist at heart, I couldn’t be more thrilled about its potential.  Here’s how I’m thinking about identity’s role in the AI future, AI’s impact on the threat landscape, Okta’s AI capabilities, and what’s coming next for Okta and AI at Oktane. The role of Identity…

Zero-party data and the future of personalization

If you’ve ever strolled the streets of Amsterdam, you probably noticed the city’s unique architecture. Houses are narrow, tightly stacked in rows, and almost entirely fronted with windows. And if your walk happened to take place at night, you might also have peeped into living rooms and kitchens belonging to numerous Dutch families. Why? Because…

Maximizing ROI with Customer Identity: 5 Questions with a guest from Forrester

Product teams are being asked to drive efficiencies and deliver more innovation with less budget, headcount, and time thanks to current macroeconomic conditions. That means delivering innovative product features, driving adoption and keeping users secure while expanding into new geos — and doing all of this faster than the competition. Customer…

Marketing in a post-cookie world

It’s a nerve-racking time to be a marketer.  After being the driving force that sparked new digital strategies for businesses amidst the COVID-19 lockdowns, marketers now face a new set of daunting pressures posed by artificial intelligence, uncertain economic conditions, and an evolving data privacy landscape — three “existential threats”…

How to innovate under pressure

Placing bets on short-term outcomes can feel safe, but are you securing the long-term future of your business if you are not investing in innovation? After all, growth does not come from standing still, and, according to McKinsey, “prioritizing innovation today is key to unlocking post crisis growth.” The usual reaction to an uncertain…

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