Industry Insight

Identity governance and administration (IGA) is a policy-based approach to identity management and access control. As the name implies, IGA systems merge identity governance and identity administration to provide additional functionality beyond traditional identity and access management (IAM) tools. Particularly, they offer valuable support in…

We often share personal information to obtain the services we need, be it healthcare, financial assistance, or legal advice. In doing so, we place trust in our service providers to keep this data confidential and secure—often without hesitation. When interacting with government agencies, however, we’re usually less confident. By design, agencies…

API is an acronym that stands for “application programming interface,” and it allows apps to send information between each other. While there are numerous protocols and technologies involved, the underlying purpose of APIs is always the same: to let one piece of software communicate with another.  APIs (sometimes described as web services) work in…

This is the second blog post in our Adapt to the Cloud Operating Model series.  Identity is at the heart of any organization; it forms the foundation for a productive and secure workforce, and it enables digital teams to build lasting and scalable customer experiences. In the cloud, identity isn’t just about people—it covers the full spectrum of…

No, we don’t have a crystal ball. And in such cases, in lieu of making predictions, it’s smarter to start asking questions. So we partnered with Pulse to ask IT executives from some of the world’s largest organizations exactly what they were thinking, and what keeps them up at night about business and technology after Covid-19. Read on to glean a…

Attribute-based access control (ABAC) is an authorization model that evaluates attributes (or characteristics), rather than roles, to determine access. The purpose of ABAC is to protect objects such as data, network devices, and IT resources from unauthorized users and actions—those that don’t have “approved” characteristics as defined by an…

Government institutions generally rely on a mix of applications to serve employees and citizens. An institution responsible for insurance, for example, may have different applications for managing group benefits, submitting claims, and applying for extended coverage.  Often, user access to these applications is managed on a decentralized basis…

Magic links are a form of passwordless login. Instead of the user entering any login credentials to sign in, they are sent a URL with an embedded token via email, and sometimes via SMS. Once the user clicks that link to authenticate, they are redirected back to the application or system having successfully signed in—as if they used a “magic”…

“Best-of-breed technology” refers to the leading applications, systems, or software in a niche or category.  When organizations take a best-of-breed (or “best-in-breed technology”) approach to building their technology stack, it involves selecting various tools that serve specific purposes. Put another way, instead of purchasing a product suite…

Doing our errands looks a lot different now than it did a few years ago, and not just because of the COVID-19 pandemic (though that has certainly accelerated things). For a while now, we’ve been ordering groceries online, paying bills on a banking app, and even checking in with our doctor from the comfort of home. With so many digital experiences…