Industry Insight

2020 was a pivotal year, with COVID-19 profoundly changing the ways we live, work, and transact. And in many industries, the trends brought on by the pandemic—physical distancing, limitations on non-essential services, and new health and safety regulations—will only continue to define how businesses operate. Supply chains, for instance, have yet…

It’s not easy to find a public example of a commercial or enterprise organization that has advanced exceptionally far in their customer identity and access management (CIAM) journey. At a fundamental level, a company’s ability to secure their business and their customers is in constant competition with bad actors. While organizations develop an…

We’ve said before that most organizations out there are only at a basic stage of CIAM maturity—and that’s still true. However, companies that invest in modern identity solutions, like Okta, are quickly graduating to the second stage of the CIAM Maturity Curve. We call this stage “Automated.” Why? Because in this phase, the organization has built…

The heat is on for organizations everywhere. Customer needs and expectations are ever-evolving—and for many companies, that means a constant push to develop new product features. While this is a natural response in a competitive marketplace, it pays to remember the bedrock of software success: strong architecture. For solution providers looking to…

What does the future hold? It’s a question that many of us are pondering on a daily basis. But when it comes to identity and access management (IAM) solutions, answering this question has significant implications for businesses In my role as Chief Product Architect at Okta, this is the work I am doing alongside my team. Together, we’re responsible…

For organizations and government agencies alike, strong identity management is paramount. Millions of people share sensitive, personal information with commercial and public bodies every day, so companies and public sector agencies have a responsibility to secure their assets.  This is where ICAM and FICAM come in. What is ICAM? Identity,…

This is the third and final blog post in our Adapt to the Cloud Operating Model series.  With any organizational change that impacts people, process, and technology, it’s best to take it in stride. When talking with customers about their Zero Trust security initiatives, an analogy I often use is: “if Google’s BeyondCorp is the peak of Mt. Everest,…

SMS authentication—also known as SMS-based two-factor authentication (2FA) and SMS one-time password (OTP)—allows users to verify their identities with a code that is sent to them via text message. A form of two-factor authentication, it often acts as a second verifier for users to gain access to a network, system, or application, and is a good…

It’s no secret that customer behavior is constantly evolving. But the changes we’ve seen in the last seven months and the acceleration of customers adopting digital-first experiences for nearly every aspect of their life is unprecedented. And this trend is only going to continue, creating a need for customers to navigate digital touchpoints in a…

Viruses, spyware, and other malware can affect more than just desktop computers and laptops. Mobile devices are vulnerable as well. As the threat landscape continues to evolve, it’s important that we not only understand these risks—but how we can protect ourselves against them.  In this post, we’ll take a closer look at the mobile phone security…