When COVID-19 arrived in March, organizations were forced to make quick decisions around remote work security. While those early security measures may have worked well as a stopgap, some companies are discovering those solutions won’t work long-term. Other companies are shifting towards a dynamic work model—a transformation that comes with…

Last year, we learned how to manage uncertainty. Physical distancing, health and safety requirements, and disrupted supply chains have all determined how we’ve lived, worked, and interacted with each other. And it’s only reasonable to expect an increased reliance on digital interactions even after the world returns to “normal.” The past year has…

Decentralized identity, often used interchangeably with “self-sovereign identity” (SSI), is gaining ground as an alternative to today’s centralized and federated infrastructures. In short, it allows individuals to manage their own identities. In a decentralized framework, the user receives credentials from a number of issuers (e.g., government,…

Throughout the pandemic, offline channels have been especially vulnerable to uncertain demand, shifting safety guidelines, and economic pressure—and as a result, customer experience (CX) now largely belongs to the virtual world. However, as customers and citizens rely increasingly on digital and remote operations, organizations will be challenged…

Technology moves fast. You know better than anyone that the solutions that were implemented a year ago won’t necessarily work today, and that customers continuously expect more refined standards of service. To lead the pack, you need to provide customers with the right balance of usability and security—seamless, intuitive digital experiences that…

Wake up. Eat breakfast. Commute. Work. Commute. Eat dinner. Watch Netflix. Sleep. Repeat.  It’s hard to believe that, almost a year ago, that’s what “business as usual” looked like. With COVID-19 still running rampant across the globe, many employees are still working from home while juggling personal responsibilities too. As a result, most daily…

As we kick off the new year, Okta for Good’s mission to strengthen the connections between people, technology, and community has never been more critical. In the face of issues like the COVID-19 pandemic and pervasive racial injustice, we are entering 2021 with a profound sense of urgency to invest in civil society around the world. Leveraging…

This year, the business community was forced to adapt to a new era of distributed work—and cyber threats have adapted right along with them. Between unsecured home WiFi networks and the rise in personal devices accessing company resources, the opportunities for data theft have risen as teams have dispersed. Implementing robust identity and access…

Do you remember shopping online during the early days of ecommerce? At that point, engaging with a brand meant dozens of fields to fill out, long latency, and losing your entire order if you hit the back button—it was a bad experience all around. Now, all too often, developer experience is in the same place that user and customer experiences were…

The year 2020 has been marked by difficulty, disruption, and division. Here at Okta, we share that sense as we look back at the headlines that have shaped the past 12 months—events that are now shaping how we orient ourselves towards the future.  But we also have the good fortune of thinking about the past year with a sense of pride and…