How Howard Hughes Corp Enables Collaboration + Control with Dropbox + Okta

Speaker 1:  I'd like to introduce the two speakers.

First we have Vibha Gore. She's a technologist and a leader, with 25 years of experience and solid technical and consulting background. She'd been working with Howard Hughes for the last three years, overseeing their application portfolio, including Sales Force, e-Builder - A Construction Software, SharePoint, and other custom applications and integrations with Work Day, Okta, and DropBox. 

She has development and enterprise document management projects, she led the information architecture and technical architecture with business user's, and technology team's. 

Vibha and her team's goals, always revolve around listening, and working with the business users, solving their problems, with the most efficient, creative and innovative solutions, and adding value to the business.

David Stafford is with DropBox, he's the head of enterprise solutions, and he is responsible for defining strategies to help customers achieve success in the areas of collaboration, employee creativity, and productivity.

Prior to DropBox, David spent five years at VMware as director of end user computing, and 15 years at Cisco, and Dell Corning. 

I'd like to introduce our speakers, thank you. 

David:  Probably want to, you might want to grab a chair, and we'll come that way.

Vibha:  Yeah.

David:  Sounds good.

All right! How's everyone doing? People are awake, it's Las Vegas, it's first day. Stop the night before the party, which you never want to be the one presenting the night after the party, and you aren't the guy that was passed out in the hallway, trying to keep his clothes on this morning.

Anyone staying on floor 11? I'm not making this stuff up guys, it's pretty real.

I'm super excited to get to join you guys today. I love talking about a lot of things. I'm a technologist at heart, so I love talking about technology. I love talking about where I work, which is DropBox, and most of all I love having some of our customers join us to be able to explain how DropBox, Okta, all of the technology solutions have come together to solve some of the problems they are seeing in their space.

That's always a really good, fun way to do it. 

We're going to keep it really, really light, easy, this isn't going to stretch too many brain cells. We're not going to put you in pain for the rest of the conference.

Why don't I just give you a quick little background introduction of kind of where we're coming from, talk about what we're seeing in terms of collaboration in the workspace. So many things are rapidly changing, and it's being empowered by tools like Okta. What we're doing at our day jobs, is making things completely different than what they were just a handful of years ago.

Collaboration is something that used to be really nebulous or in many cases, really boring. I can't tell you how many times the collaboration team was just another moniker for 'we run Microsoft Exchange on premises'. Some of you might recognize that job title, and what the real responsibilities were. 

Then we're have Vibha come up and join us, and talk a lot more about Howard Hughes Corporation, and some of the ways they have put things together in a really unique, and fascinating way, to power their digital transformation at Howard Hughes. Again, that's always the highlight of these types of sessions, is getting to do that, then we'll wrap it up, leave plenty of time to answer any questions that you guys might have. 

I told you guys, I all ready warned you I'm a geek, I'm a technologist, I've only been on this whole vendor side of the equation for maybe the last five years. My entire life has been mostly sitting where you guys are now. I was the IT guy, Jimmy Fallon style, move! That was me, for Cisco, except, when you work at Cisco, and you're not a router or a switch guy, you're the one that runs the PC's, and I'm trying to tell the guy that basically invented the internet, how he's supposed to use his laptop. How well do you guys think that went over day to day?

Oh no, you don't get administrator rights, I'm IT, I will install that software for you. 

It just doesn't fly that way.

The whole world of consumerization has been something in the forefront of my mind for so long, that I will never forget July second, 2008, when I became user number 47,237, of what's now over half a billion users of DropBox, because that's when I literally started changing the way that I use technology day to day, and I literally since 2010 have been trying to work at Drop Box, because I could see what it meant for businesses. I think that this is really exciting, what we're doing together with Okta to make that possible.

Let's take a quick look at the current landscape today. I used to be part of a group that was called LAN and Workstation Services. We were the LAWS team. My job was to fly around, and I got to set up file and print servers. This was really exciting. Anybody ever done a Novelle to NT migration before? Hey there is a couple! Sweet!

I always wonder if people still remember Netware. That was our world. It was, let's get people so they can collaborate, there's a really fancy word for, let's give them a file share that they can save all their crap to, so they can go and be able to get their files and save something, and run the tape back ups on the weekend so that in case we need to restore a version back to a week ago, then we can do that. That's collaboration.

So much has changed over the years in terms of evolving that, to how people are working today, where internal collaboration only is almost unheard of, because there is not a single organization where the perimeter is the walls of the enterprise, or the confines of the network. 

You're dealing with your internal constituents, you're dealing with your customers, your partners and suppliers, and that's what we come into most often, with customers who are going, yeah but I get such and such for free, or the firewall, we're just going to put a block in place, and nobody is going to touch DropBox, unless we say it's true. 

It's just not, that's just not the reality, because if you're going to go and you're going to block something, but your customers your partners, people you're trying to do business with are using a different solution, it becomes really, really hard.

That's kind of where we are taking a very different look at how we can empower collaboration in a way that can give you the right degree of security, confidence, and the controls that you need in order to do that safely.

This is what it looks like when we go and we talk to our customers. So many people think that yeah, DropBox, all they care about is just like, how many existing users do you have, and they're probably just cat photo's. We do have some SPCA's that are DropBox customers, so we do have cat photos that are using DropBox, but in reality, what you're seeing, all those individual dots, those individual dots, and this is something we can do for you as customers, we can show you what collaboration looks like with DropBox in your enterprise.

When you see these individual dots, these are just singletons we call them, they're kind of boring, they might save some files to DropBox and they might access them from their iPhone. That doesn't get anybody too spun up, but the lines, the lines is where things get really interesting, and what you're seeing in the lines, these are not, I shared a link with somebody, because if we showed shared links this would just be a big blob that would look like a dense spider web. 

What the shared lines are, or the lines represent, are shared folders. With DropBox, when you create a shared folder between two groups, the thing that's so interesting about these, is these persist. These aren't fire and forget, these are literally ways that two weeks, two months, two years later, you can actually come back and continue to collaborate with a group of people around a project or around a set of content.

Shared folders is the way that we see more and more content being exchanged, and it doesn't care where you sit inside or outside the organization, as long as you have the right entitlements around there.

Once we spot these dense clusters of people that are collaborating and working together, the next thing that we want to do is help IT departments what workflow, what business process is actually being solved through this.

What we're looking at here is actually the Wall Street Journal within News Corporation, one of our large customers. Wall Street Journal was instrumental in their work flow.

We also have most of the major apparel, sports apparel brands you can think of, are DropBox Business customers. This is where you can start to really dive into what does a workflow look like in terms of how DropBox is actually underlying and empowering that. Here you've got a Photoshop file, a print and pattern team looking at new styles, new colors, new patterns. That gets paired up with a graphics design team, and apparel designers on what the actual garment is going to be.

That goes off into a shared folder where they get to combine it, and now they have to go and send that off to manufacturing, they have to wait for a sample to get returned, and that goes out to product line managers. One of the rarely used cases is a little bit gross, but I don't know anyone has eaten lunch yet.

One of our customers, they're really interested in sweat dissipation patterns of the garments, because that represents how affective they are for cooling the athlete. They go and they produce all of these different fabrics and blends of materials, and they send them out. What they used to do, is they used to have people email back a photo of an athlete sweating in order for them to see how the garment was performing. 

What a mess this was. You'd have one guy that would be doing it from his iPhone and he'd send of a jpeg file, and then it would come. Somebody else would go and they would upload it out of a still frame of a video, or they'd send in a video, and so you'd have all these different file types, and they were trying to email them in, and they would name them different things, they would sometimes forget to put in a subject line, what prototype or sample garment was being tested.

Now what they've done with that, is that they've actually used just a real simple feature of DropBox called file requests. Every single time a new garment is being tested, they create a file request for that sample, so that any of the people that want to submit photos of the garment, maybe it's a stitching pattern that's torn, or maybe it's a sweat pattern, they can literally just upload that to the file request, and they collect all that content, and instantly, in seconds, we've gone from an athlete on the field with a garment, either being torn or an issue, to that literally landing in the product managers inbox, or in their DropBox folder, on their laptop, right that very second.

It's already categorized, it's already shared with the people that need it.

Really fascinating things that people are doing. The thing about these user driven workflows, this is all bottoms up. We're not longer in this time where all of our business processes are being defined through a top down model. You can have SAP, you can have Net Suite, you can have all of these heavy weight ERP systems, but what I challenge you is to show me one enterprise anywhere, that doesn't get all their business done in Excel.

Has anybody ever not had Excel come in at some point during a project, where that's where the budget gets calculated, that's where the resourcing plan gets mapped, and that's what we're seeing time and time again, is where people are able to take advantage of the tools they have at their disposal, they're able to get more quickly connected with the people around them that can help do that.

By empowering an employee to find workflow, instead of a tops down corporate business process workflow, this is what they're seeing in terms of hard line numbers. They're being able to view patterns twice as fast, because we're able to preview a Photoshop design file. They're able to bring that together four times quicker because it's all coming together into a shared folder between people. They are able to get the imagery back from the suppliers five times faster, because you don't need to route through the one person has a Xtranet ID that can upload to the FTP server. 

All of this is because we've taken all the friction out of the collaboration element, of being able to help people do this better. 

That means that we have have to look at what are all the old tools that are broken in this process? We hear all too often the idea of the USB stick. The USB stick is kind of the, that was how DropBox was founded. Drew Housten, our founder, he was working on another start up, SAT Test Prep software. He was on a China Town bus and he left his key file. He did the TSA pat down, checked all of his pockets, didn't have it. He literally had a bus ride from MIT down to China Town in New York and use that bus ride in order to write the first lines of DropBox. 

Getting out of the whole need to have a physical piece of media. If it wasn't for physical media, the movie Rogue One also wouldn't exist, for the Star Wars fans. DropBox could have solved that whole thing, if that's not proof that we need to move beyond physical media, I don't know what is. 

Size limits on email, we've all gotten a rejection, sometimes it's five meg, now I'm seeing it up to 20, 25 meg. That doesn't help you when your iPhones are now taking 4K videos. Lots of examples of people needing to trade that type of media.

We talked about the file and print idea, something that's internal only. People are trying to do crazy things, like run a FTP service, or open up a Xtranet, or create connectors to on premises storage. You do that, you now basically have the worst of both worlds. You now have all the infrastructure to maintain, all the storage, all the back up elements that you need to maintain on premises, plus you need to go through the migration of a cloud service in order to provide external access.

The one that's most interesting to us, is quite often people get a little bit carried away on all the security knobs, and okay I don't want this group to be able to share with this group, and I don't want them to be able to share externally, but they can receive things externally, they just can't share externally.

When people create these very, very complex fabrics of security and access controls, how long before you think the user says, hey, I can just go use DropBox, or your ruling with the iron fist of IT, and you put a block in place so that they can't get to DropBox.

There will be Mega's, there will be One Drive's or Google Drive's, I think there's one even on your lanyards today, there's a new one that I just heard of, I think it's called Zoak, it's one of the new cloud providers I guess that is trying to do something in this space as well.

All of those have played into the idea that setting up too many controls, is resulting in low adoption.

When we take work and we're starting to use these things to extend beyond the enterprise, the first thing that a lot of people have gravitated to, I know this was one of the things that I used a lot, was I was at Cisco and we acquired WebEx. WebEx became that next form of collaboration. The thing that was always strange about WebEx is the duration of your collaboration effectively was that 45 minute call. Or a one hour call, but the 45 minutes is for the set up and time that it takes to get people connected. 

That's literally the period of time of collaboration is that 45 minutes and then it's done, and it's dead. That's where we're really excited to be looking at tools that allow the collaboration to continue ongoing, and in real time throughout.

The second one, is that the third parties that we talked about. Recognizing that this isn't always going to be internal teams. We're seeing more and more complex identity models, and this is something I know you guys deal with in your day jobs. You're no longer just an employee or not employee, right? You're going to have different rules if you're an employee, whether you're a contractor, whether you're working on a statement, or working your supplier, and now we start to get these really fun, intricate subsidiary models, where two companies can even have the same name and need to be kept apart.

Sharing of domains, something that more and more companies are doing - sub-domains. All of these different elements are things that we're really, really excited about what Okta has helped DropBox be able to overcome, as we get into more complex identity models.

Kind of the obvious element of, and you're going to of course want to do this anywhere, on any device, that's not new, that's just a given.

With DropBox, one of the things that we face every single day is every one of our customers, you know we have over 250,000 paying DropBox business customers today. Every single one of them has something else. Every single one of them has a One Drive, or a Google Drive, or whatever their tool for productivity is. Yet they've also recognized that there's something more that the users are demanding in terms of the eco-system of people that are using DropBox to communicate internal, and external to the teams.

The first thing that we can do in terms of a value prop for DropBox is ownership, and in terms of ownership, we can very quickly make all of the existing accounts that people might be using already organically, or perhaps in an unsanctioned manner, we can immediately bring those people back, and have them join part of a corporate team, that's really helpful. The second thing is, we can then help regain control and ownership over that data. Whatever people have been saving today, if it's unfederated usage, well they just change their email to gmail.com, and they can just go on their merry way. Once they join your team, that's your data, you now have the ability to put your policies and controls both over the access, as well over the retirement and life cycle of that data.

The second element is around visibility. When we talk about visibility, this is the one that should get you guys the most excited, because a good friend of mine, he wrote a blog a number of years ago, you can still pull it up, it's the number one hit on Google. All you have to search for is 'how to lie with cost models'. Anybody that's ever worked in the collaboration space, you run into these really funky math equations, like I'm going to save five minutes per day, for every single employee, at an average rate of $40,000.00 per employee, I just saved the company $7,000,000,000.000. 

Anybody ever written a ROI justification for a tool that went something like that? It's amazing how many billions of dollars we can save when it comes to justifying an IT purchase.

The visibility element is so much more powerful when you're dealing with something like DropBox, because we can now actually quantify collaboration. This is something that you can't do by just back of the napkin math. We can actually show you what groups are collaborating with whom. Whose internally collaborating, whose externally collaborating. You can even take the deep dive and see the files and the content, and see what is being shipped to your partners, to your suppliers, maybe to your competitors. Now you've got that visibility and you can really start to understand what collaboration looks like.

It gives you a really powerful tool when justifying ROI, to have a full 360 degree view of how that's actually taking place. 

Then the third and final piece, if it makes sense, is control. That's, how do we implement the right features, not just the most features, because remember if you implement too many, you'll never be able to keep up with whatever underground methods that users will go and find a way to implement controls, so you want to make sure you're doing the right things to protect your data, but I think control only comes after the visibility isn't working. What I've found, as a practitioner in IT, the fact that people know, and that they're getting the notifications from things like a DOP tool that says you know, you probably don't want to be sharing slides out that have confidential in the footer to third parties, or something that is tagged as internal. 

That helps you have better ways of reinforcing the right behaviors. 

All that leads us to, what is this new model for collaboration, and we've talked about this journey, and this is effectively my journey with DropBox, from the company being started in 2007, getting started in 2008, in 2011 we created Teams product. That was effectively just a bundle of individual subscriptions, and then in 2013 is when we really decided to go after business as the primary focus.

We went after, not being a home for your cat photos, but being a home for where work gets done, and being able to help power businesses. That culminated in 2015 with the launch of our enterprise product, and again, as I mentioned, almost half a billion users, half a billion users have taken DropBox into over eight million organizations around the world. 

What's so exciting is that I would love to make those eight million businesses, eight million customers, we're pretty proud of the 250,000 already that have taken that leap with us. 

Building for the enterprise, if there's any doubt, like let's just put it to rest now and quickly. Yes, we encrypt data. Yes, we encrypt data in transit. Yes, it's encrypted wherever it goes, but not only from the security angle, there's also a lot of performance benefits that actually come out of our architecture. The fact that we actually break things up into four megabyte blocks and store them separate from their metadata, this is how we have the best in class sync engine technology in being able to drive that. How we bring all that together with Okta, with other partners, is how we're able to drive and allow DropBox to be a bridge between 300,000 personal applications that people might be using, and tie that back to the enterprise content inside the enterprise that people want.

On the Okta front, obviously we do the active directory single sign on, that's table stakes. Everybody knows that. Okta has been so impressive at how deep they go. They don't stop at just provisioning the application. They really go deep and understand all of the API's that DropBox exposes in order to make this the most seamless way possible. Being able to handle mobility.

What they've done in terms of supporting enterprise mobility management applications for iOS on iPhone devices, what we've been able to do with Okta around provisioning processes, collapsing multiple domains, connecting the multiple active directories, all of that is stuff that you just don't get because it's a standard, all that is how turn key Okta makes deploying DropBox in the enterprise. Being able to suspend users, being able to lifecycle users out and automatically trigger the remote life of the device. Automatically triggering the transfer of data and assets from one user to a manager or to a replacement user in that same role. All that's been facilitated with DropBox, across mobile, desktop devices, and the like.

All of that being said in terms of what is DropBox doing to solve for enterprise collaboration, what is Okta doing with DropBox, the only way that I can make sure that we can fully appreciate what that's doing, is to actually hear from a customer that's done it, so with that I would love to have Vibha Gore, from Howard Hughes Corporation, talk a little bit more about their journey, so Vibha?

I know we got a little bit of an intro already, do you mind just maybe sharing with folks a little bit more about yourself, and for those that don't know Howard Hughes Corporation, kind of what's the business and your day job.

Vibha:  Sure. As many of you may know, Howard Hughes is a real estate company, we own, manage and develop a lot of different types of real estate. Commercial, residential, and mixed use. Our portfolio, it extends from master plan community operating assets, and we have very, very unique development opportunities from New York to Hawaii, and our vision is to create timeless places for our customers. We infuse the culture in that place into those properties. All this is not just outbound, but inside and out, we have a culture in our teams, and IT is no exception to that.

My role here with Howard Hughes, is to oversee the application portfolio, and cloud my vision is a part of that initiative.

David:  Awesome, so obviously obviously cloud management being a part of that, what is Howard Hughes kind of take on cloud, what is, what's the strategy around cloud, and how does cloud and digital transformation fit into that, what are some of the objectives you have in that space?

Vibha:  Okay. The goal of our 2017, the balance of this year, we need to be 100% cloud migrated. It's been a tough journey for us since we are the result of acquisitions and mergers. Some of our mergers are 40 year old giants, and with those mergers and acquisitions we have lots of traditional systems, lot of content collaboration systems which are very, very old and outdated that we acquired along with that. For a starter, the business was to get rid of all those systems and get everyone on one collaboration and content management platform, so we have been through that.

We are already using a lot of high tech cloud solutions like Sales Forcer, E-Builder which is our construction software, Work Day, and along with that we are planning to get these other applications to the cloud as with the rest of the infrastructure. 

David:  Yeah, I love the one thing that you said there, imagine in a company where a mandate is to be 100% cloud, being the person responsible for the cloud application set around that, that's got to be pretty exciting.

Obviously there's a lot of different tools, and a lot of different solutions that you've addressed by moving towards cloud, clearly one of them that I'm especially excited about is DropBox. Maybe a little bit about how you came around selecting DropBox as being part of that overall cloud solution and what some of the goals and objectives you're looking for there.

Vibha:  With the nature of our business, we are a real estate company and we have been talking about this since our key note presentation today, any business today's not just your internal employees. A lot of our task force, we work with our external vendors, partners, we have developers, architects, tenants, our customers, and it's important that we collaborate with them on a single platform and everyone sees the same content.

A lot of times we are obligated by these legally bound documents, the designs and the architecture material and all that, so we have to make sure everyone is looking at the same content, and we are looking at the latest and greatest version of all the documents.

It was important for us to have some kind of governance around that, and people are sharing documents like you already touched on that, with the flash drives, email, file shares, different types of sources that people use to share the documents.

DropBox was a very very attractive solution for us to enable this external collaboration and that's actually an exclusive tool. The one thing I like about DropBox the most, it's an easy thing maybe for a lot of people, but the way the user interface is so easy you can just get on and get things done, so when it comes to your external partners, you don't have to worry about training them how to use a particular feature, they just get on and they just magically start using the tools. That is one big benefit I feel, and in addition to that, DropBox also gives you the audit trail of who is using the content at what times, so we can have a lot of security control around that, a lot of usage statistics you have, that is very, very helpful.

Other than that, your developer API, we've been able to leverage that so a lot of times when people put content on our SharePoint platform, they don't have to copy that same document to DropBox, we have an API that will automatically drop that document in DropBox, and that way it seamlessly shows up in DropBox.

David:  That's fantastic.

Vibha:  Plus the address services, we are doing some proof of concepts with the larger [inaudible 00:30:39], there's a DropBox connector that looks pretty cool.

David:  Awesome, awesome. The entry point into DropBox is Okta, with the goal being 100% cloud based, super interested in where does Okta fit into that overall strategy as an umbrella around all the different apps that you're speaking of?

Vibha:  Yeah, we implemented Okta about three or four years back, and it's typical scenario, all of us, we have cloud applications, we have so many user ID's and passwords, it's all very well we need one place, one single sign on to get in, and access all of your applications seamlessly, so that unique experience. That's one side of it. 

Plus, I feel these days, with so many different cloud applications and enterprise has unique things going on in each of these applications, and there's a global business process, or workflow that takes place at the enterprise, and one application starts, and then that process goes on to the next application, and it's important that DropBox happens seamlessly for external users, and we can still leverage each of the features of those individual cloud applications, but for users the experience is seamless, and with Okta that's amazing, it's like a fabric, security fabric of our enterprise, and again we are leveraging developer API like Okta has, there's some awesome things that were announced this morning, so we're looking forward to all that.

David:  That ties right in with the whole theme of the key note today, and even the conference just around the new perimeter around identity, and obviously going to 100% cloud, is that I'm trying to remember, you guys have a term for this move to cloud, I'm trying to remember, is it ...?

Vibha:  We call it cloudification.

David:  Cloudification is taking place at Howard Hughes. 

That's fabulous, now one of the things we talked about, is there are so many applications and Okta's this portal into all of them, I think we even have just a view here of all the different systems that you've stitched together with Okta. I'm very, very interested - how important is this, you're choosing partners like Okta, like DropBox, that have very open and extensible API's, very tight integrations with all these other tools, how important is that extensibility when you're looking at this sort of overall plan?

Vibha:  It's very important for us, building cool tools is very important, it gives us high user option and that seamless ability to move from one application to another, so it's important that the tools talk to each other, and they are deeply integrated at the API level, so these developer API that DropBox has and that Okta, it's very important, plus we are leveraging Sales Force, and Work Day API. We use Work Day as our HR system, so in Work Day we have enabled this Work Day Okta sync, so what that makes happen, is that a child becomes the owner of the information. IT doesn't have to deal with user profiles or anything like that. 

They become the masters of information, so as soon as a person is hired, their work profile gets created in Work Day, HR creates that, and same thing if a person gets terminated in Work Day, all that information automatically gets synced to Okta, and from Okta down to AD, and everything just falls in place, and sync happens every two hours. Plus we have the Okta Agent that sits in our premises when we do the password sync with our active directory, and not only do we get to see these active groups in all of our applications, but also in DropBox which is a huge advantage for us, then we have all these groups in DropBox, so when we are setting up our security policies, and information sharing policies with our external users, you can just leverage those groups.

It is tied from Work Day, all the way down to Drop Box in our external sharing.

David:  That's super powerful, and it is so consistent. Does anybody have an IT strategy around becoming a broker of services? That's become a hotter trend in society, of becoming a broker of all the different types of services.

I love what Vibha is highlighting, is that literally the HR person that's doing their business in a work day, propagates two active directories, a downstream system of record, propagates to the DropBox group as a file system of record, and we're starting to see where literally that change that's taken place one time on the Work Day side, propagates seamlessly through all the other systems through that, so I love, love stories of that type of type automation and integration across.

On that backdrop, I guess once you're 100% cloudificationised, what's next? Basically that's 2017, and 2018 you said beach? Is that the goal, relax on the ...

Vibha:  That sounds great frankly, you just get rid of all your systems, put them in the cloud, and ...

David:  What does the future look like?

Vibha:  We have a lot of exciting opportunities with our visionary leadership, and all the cool things that are going up at Howard Hughes, along with all these cool properties, and unique assets and everything. We are excited that all of our applications will be in the cloud, and the most exciting things is the data that you get back. We have this artificial intelligence infused in all these applications, so you have this usage dashboard similar to that. From all our applications, we will be able to pull all of that data in our DR link, and the insights we get, and the way we sell our properties, and the way we sell our condo's in Hawaii, and the way we do business with our tenants, that's going to be completely, it's going to have a completely different edge, and that's going to be our business enabler.

Not only that, with other things like mobile applications, [inaudible 00:36:50] applications, we are thinking of writing some Excel-bots that Excel scenario that exists in our organization too, and everyone is just kind of crunching numbers using Microsoft, so Excel-bots are going to make those things really amazing, and we're really, really looking forward to implementing all of that.

David:  It's just, it's such a smooth continuum where we've gone from IT operations, over to IT automation, IT automation now leading to the data lake, and being able to now apply ML and AI technologies in order to mine that data. User defined work flows, I love, love talking to Vibha, because I learn something new every time we have one of these conversations about the types of things that they're doing, and it's a super, super impressive journey that you guys have led, and congratulations on your success.

Stick with me, and we'll make sure that we wrap up and bring some things, you heard how Vibha's empowering the employees, she talked about the simplicity of the user interface that people are experiencing, makes it really easy for them to get their job done, from the point of logging it, all the way down to the usage of the products, being able to gain that visibility. Certainly it's something that DropBox surfaces, but with the tools that they've brought together, that full data lake of visibility, and then where the right places are is to apply the controls in order to help govern that.

With that, I'd love to wrap it, and be able to have time for any questions that folks might have, of more than likely Vibha or myself, in terms of where we can help you guys in your organization.

So, thank you.

Vibha:  Thank you. 

Speaker 1:  Do we have any questions? Got a couple minutes. 

Yes?

Audience:  Hi there, my name's Kevin. I have a question about how you made that, how your organization made that decision to move from file server, to 100% cloud based. What made you decide to go that route, and also are you concerned about security, and how limited, how, I guess the word is [inaudible 00:39:04], how you control that when you're sharing through multiple devices.

Vibha:  Your question was around file share to collaborations systems, right? Yeah.

We have about seven office locations across different countries, and each location had their own file share, and the controlling security around those file shares was kind of a nightmare for our infrastructure team. It was impossible, and the way the securities are mismatched, you will never know who had access to what. Plus, people used to lose documents a lot of times, and to get the data from the tapes and everything was 48 hours deal just to get one document back, so that itself people were so frustrated, and we have a lot of 10K's, and 10Q's going on, and those times are critical, so people were pretty frustrated with those data losses that kept happening.

We had this [inaudible 00:40:04] where we converted and migrated all these documents from file share, to SharePoint collaboration system, and our time, we created security groups, to answer your questions about security, and the way people collaborate by the departments, by the locations, and those security groups grew the security around who has access to what.

Does that answer your question?

Speaker 1:  Any other questions? Right.

David:  We'll be around, so don't be shy. Thank you all so much for coming.

Vibha:  Thank you.

Speaker 1:  Thank you both, and it's lunch time.