Solution
Retail
Build customer lifetime value with Okta
Craft experiences that make your customers feel known, appreciated, and safe with your brand – and you’ll increase their lifetime value to you.
See how Okta collects and integrates zero-party data into retailers’ stacks, driving the frictionless, secure experiences that enable enhanced customer intelligence and get you to ROI faster.
Unlocking revenue means unlocking true customer understanding
72% of customers expect the business they buy from to recognise them as individuals and know their interests. Customer Identity management can help you achieve that level of customer intelligence.
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Track record of success
See how Okta helps the retail industry.
16%
increase in customer sign-in for Crate & Barrel during checkout vs. using guest checkout
17%
increase in customer loyalty and satisfaction
297
hours of employee productivity time saved each month for Reform by reducing MFA prompts
The world’s largest retail organisations trust Okta.
Okta delivers modern Identity solutions
Create streamlined access for your customers so you can focus on driving revenue.
Today’s shoppers have too many accounts to remember. If they forget a password, you might lose the sale. But thanks to our frictionless login, shopping and checkout are a breeze.
Brand building isn’t just about logos. It’s about owning the relationship with customers – especially with cookies going away – and giving them the best experience. With Okta, you’ll get a seamless Customer Identity solution across all your channels.
Today, people are shopping 24/7, and Okta has 99.99% guaranteed availability, so you can stay up and running during late-night shopping sprees and the busy season.
Okta can transform any brand into a vibrant, modern digital retail business.
Okta can help transform online shopping experiences for retailers and their millions of customers.
Okta simplifies processes by establishing Identity and access management so employees can focus on customers.
Okta helps integrate consumer brands into a single centralised Identity platform and maximise M&A efforts to promote brand growth.
Implement Identity with Okta’s products for retail
Create delight for your customers, employees, and vendors by providing a seamless and secure experience.
"Now, each customer has a single Identity. We give them tailored customer experiences, but that doesn't mean they need three different user IDs and passwords."
Ramiya Iyer
GVP, IT Digital, Data and Pharmacy Albertsons at Albertsons Companies
Helpful resources
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