Forrester Report: Now Tech: Customer Identity And Access Management, Q1 2022

You can use customer identity and access management (CIAM) solutions like Okta Customer Identity Cloud to register, authenticate, and provide customers with self-service. These solutions play a critical role in supporting engaging and safe digital customer journeys. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Security and risk (S&R) professionals should use this report to understand the value they can expect from a CIAM provider and to select one based on size and functionality.