Infographic: The Okta Digital Trust Index - Exploring the human edge of trust in retail

Trust came to the forefront for retailers in 2020, as they dealt with the sudden shift to online. The Okta Digital Trust Index surveyed hundreds of office workers across the retail sector in Europe to find out:

• What makes customers trust a brand – and what breaks that trust?
• How secure do retail employees feel when working remotely?
• How big is the risk of cyberthreats and how are employers improving their security in response?