As a chief marketing officer, I’m obsessed with creating a great customer experience. From the moment someone discovers our brand, and hopefully continuing through a lifetime of loyalty, I want to build a unique, exceptional relationship with each of our customers.  That’s never been easy. But these days it’s more challenging than ever because the…

The internet has never faced so much existential risk from people who want to harm companies and their users. While many organisations understand that there’s a link between identity and security, few fully grasp how foundational identity is to a modern security strategy. Organizations with gaps in their identity security are significantly more at…

In the aftermath of the pandemic, the world’s dependency on digital identity has grown exponentially. With identity as the foundation for all things security, it is important to understand what digital identity means. Digital identity is composed of two entities: users and their devices. Digital transformation and the rapid adoption of smartphones…

Apple recently announced support for Multi Device FIDO credentials - also called passkeys. Passkeys allow users a passwordless login to all of their iOS and macOS devices. Passkeys provide a better user experience across websites and apps, and enhance security by virtue of being a standards-based technology that–unlike passwords–is resistant to…

The race to the cloud has been underway for over a decade, but in the past two years its pace has picked up. According to the Cloud Industry Forum’s latest research, as many as 94% of global companies now rely on cloud services for at least some portion of their IT infrastructure or mission-critical applications.  Decision-makers have long been…

Surging cybercrime is a major concern for every organisation today. As employee expectations for more flexible working continue to grow, IT and Security leaders face immense pressures to protect their hybrid workforce as they move beyond the traditional network perimeter. Yet, with cyberattacks having risen by 50% in the last year alone, 61% of…

Speed and agility are of the essence in today’s digital-first world. It’s why IT modernisation is a key priority for organisations in the race to enhance efficiency, improve cyber resilience and harness the power of the cloud. In the latest instalment of Okta and Computer Weekly’s Identity Made Easy podcast series, we explore the challenges IT…

Your customers' expectations are evolving. According to a PwC report, nearly 80% of consumers today cite speed, convenience, knowledgeable help and friendly service as the most important elements  of a positive customer experience. And one in three (32%) say they would walk away from a brand they love if those needs aren’t met. But what factors…

In this blog we explore some of the special regulatory considerations organisations should understand when adopting a Zero Trust strategy in Europe. As enterprise technology ecosystems evolve to include a growing number of cloud resources, mobile and employee-owned devices, and digital business processes, the traditional approaches to securing…

From financial impacts to disruptions in an organisation's operations, cyber breaches have long had wide-ranging implications for enterprise companies. Due to the increased frequency of these breaches, the United States issued its first-ever executive order in 2021, calling for improvements to cyber security among organisations. In this new world…