How to choose your CIAM solution

The right Customer and Identity Access Management (CIAM) solution can power your business, but how do you choose?

CIAM can be complex, but you really need to do three things successfully:

• Sign up customers

• Sell things to customers or enable interactions
• Retain customers

And you need a system that can keep up with you as you scale — whether you’re a startup looking to snag enterprise customers or an enterprise looking to reach new regions — or anywhere in between.

We’ve reached out to our in-house SMEs with serious experience for advice on implementing for:

• Customer experience
• Scalability
• Extensibility
• Security
• Customer insights
• Operational costs

As well as how to plan effectively across departmental teams.