Enable Self-Service Password Resets

While an IT-supported password reset process may appear simple on the surface, organizations must strike a balance between managing user frustrations, allocating IT resources, and ensuring security standards are met. To meet these needs, organizations often turn to self-service password reset solutions. This automated, yet secure process, enables organizations to maintain productivity levels for users while reducing burden on IT staff.

This solution brief covers:

• The challenges with forgotten passwords for your organization
• Three simple steps to enable secure self-service password resets
• The benefits for IT teams, employees, and customers