The Journey to Identity Maturity

 Identity is woven into every aspect of our online world. Customers register and log into digital properties using Identity. Identity also enables workers to safely and securely access the applications they need to do their jobs. As the engine that connects valid users to appropriate resources, Identity has a vital role to play in user experience, cybersecurity, compliance, and productivity initiatives. 

Okta's Identity Maturity Model is a framework to help you assess progress in your organization’s Identity maturity journey. Based on patterns and best practices from thousands of customers, maturing Workforce and Customer Identity can help with achieving business goals such as

  • Increasing efficiency and reducing costs 
  • Strengthening cybersecurity 
  • Increasing customer engagement and revenue
  • Reducing time to market 

Read this executive brief for an overview of each stage of the Maturity Model, as well as

  • Challenges organizations typically face 
  • Recommended actions to take to progress to the next stage
  • The business benefits gained from each stage
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