Streamlining and Transforming the Agent and Policyholder Experience for Motorists Insurance

This midwestern super regional insurance group services 700,000 policyholders through a vast network of independent agents across 29 states. Facing increasing agent dissatisfaction with cumbersome processes built on legacy infrastructure, Motorists rebuilt their system identity-first, integrating Okta + SailPoint to provide agents with secure, simplified access and reliable provisioning.