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Frequently asked questions
No, you don’t have to be a current customer to join our panel. We’re interested in speaking with a variety of people, including customers, people who use our products, and those who don’t!
Incentives for participation vary from study to study, including gift cards, Okta swag, a donation to a charity of your choice, or early access to new Okta features and functionality.* Details are provided in study invitation emails.
Your personally identifiable information (PII) is solely used to communicate with you about research opportunities and activities (e.g., recruiting, scheduling, and sending awards for participation). We never share or sell your personal information for any reason. Please see our Privacy Policy for more details.
Study times vary. Surveys and other asynchronous activities are typically less than 30 minutes. Live sessions are usually 30-60 minutes each.
If at any point you no longer wish to participate in research studies, contact us at [email protected] and we’ll remove you from the list.