2025 Okta For Good Impact Report

Secure, modern technology helps organizations streamline operations, safeguard donor and beneficiary information, and respond to crises more effectively. As cyber threats have become increasingly complex, we remain committed to ensuring nonprofits have access to the right tools, training, and resources to protect their organizations and the people they serve. In 2024, we made a number of investments in organizations whose breadth of services and global reach can accelerate digital transformation and drive greater cyber resilience across the sector. Our anchor partnership was a $2.5M, five-year collaboration with NetHope - the global consortium of organizations responsible for delivering 60% of all international, non-governmental aid and collectively serving 1.7B people across 190 countries. Building on years of work together, including as a founding partner of the Center for the Digital Nonprofit and Global Humanitarian Information Sharing & Analysis Center (ISAC), we expanded our partnership to acknowledge the critical role NetHope can play to sustain and build the ecosystem of nonprofit cyber leadership and accelerate the digital transformation of the nonprofit sector, at scale. 

To reach an even broader set of the global nonprofit community with technology and cybersecurity resources, we expanded our investments in additional long-standing partners. Through our partnership with NTEN, we are strengthening individual and organizational capacity through the skillful and equitable use of technology. Our partnership with Fast Forward empowers social entrepreneurs leading tech nonprofits to scale their organizations and impact. We invested in CyberPeace Institute to scale its programs and services alongside its long-term goal of protecting one million NGOs by 2035. We are excited to support a comprehensive group of organizations to drive greater technology adoption and use for the social sector. 
 

Many nonprofits lack the resources and expertise to build strong digital defenses, leaving critical services and sensitive data vulnerable to cyberattacks. We have provided product and service donations and discounts for nonprofits since 2016, and continuously deployed a variety of resources to strengthen the security of our nonprofit customers. We continued our efforts to increase the share of Okta’s nonprofit customers who have implemented multi-factor authentication (MFA) - one of the most effective ways for nonprofits to better protect themselves against the credential abuse behind the vast majority of cyberattacks. By the end of 2024, 78% of Okta’s nonprofit customers had successfully adopted MFA. To successfully leverage the full power of Okta’s technology, we offered Pro Bono Professional Services and technical coaching to nonprofit customers. In 2024, 33 employees provided 477 hours of pro bono professional services and technical coaching to 33 nonprofits, resulting in more than $100,000 in donated services. We also expanded our partnership with BeyondID who offers consulting, implementation, and financing support to nonprofits seeking to secure their organizations with modern technology. 

Based on market research from IT and security leaders, and best practices observed across our thousands of customers, we developed a Nonprofit Identity Maturity Model to support better security and user experiences as organizations increase their adoption of identity technology. Finally, we developed a white paper - Unlocking Nonprofit Board Understanding for New Technology Investments - to equip nonprofit technology leaders with a framework on how to make a business case for new technology — shifting the conversation from tech investments to integral business investments. 
 

Okta for Good is focused on contributing to a paradigm shift in the ways nonprofits are funded and enabled to leverage technology. Through philanthropy, product and employee expertise, we have sought to enrich digital transformation and cybersecurity for nonprofits. While we have made Okta’s core products more accessible to nonprofits around the world, most nonprofits still don’t understand the full capacity of identity and access management. Further, traditional funders are hesitant to invest in technology and cybersecurity for nonprofits. We developed the Okta for Good Identity Lab to address these challenges and demonstrate the power of identity to transform how an organization leverages technology and digital services to secure their organization, meet internal efficiency and productivity goals, and impact their program capacity and mission. 

The Lab provides selected organizations with a two-year cash grant and access to Okta product and technical support to bring their projects to life. Following our application process, we selected three innovative nonprofit organizations to partner with us through the Lab:

• HERA Digital Health will create a user-friendly identity verification system within its mobile app to enhance the security of health and vaccination records and improve access to services for refugees; 
• Tech Matters will conduct significant infrastructure upgrades to its crisis response helpline technology, including identity consolidation and automation to enhance efficiency, reduce risk and set them up to scale their reach; and
• The Trevor Project will implement new identity automation functionality that improves the accuracy of sensitive work processes and physical security of counselors and other service providers supporting LGBTQ+ youth in crisis
   

In FY2025, our aim was to continue the prior year’s efforts to reduce emissions across our global footprint. These goals included:

• Right-sizing our global office footprint and working to achieve LEED Gold certification for our new San Francisco office floor and selecting energy-efficient locations in Toronto and Dublin;
• Continuing our participation in the Sustainable Aviation Buyers Alliance (SABA) to work collaboratively to reduce travel emissions; and
• Engaging our third-party vendors to set their own targets in collaboration with other members of the Business Council on Climate Change (BC3), with whom we created guides for setting and achieving emissions reduction targets.

For information on our emissions reductions efforts during FY2024, please see our ESG Fact Sheet.
 

Okta for Good’s climate action grant portfolio brings a community lens to complement Okta’s internal climate strategy. We are committed to continuing our work to address the climate crisis through the following efforts, among others.

• In 2024, we continued long-standing partnerships with GRID Alternatives, which builds community-powered solutions to advance economic and environmental justice, CLIMA Fund, which supports grassroots climate solutions, and The Solutions Project, supporting grassroots organizations in the United States and Puerto Rico on the frontlines of the climate crisis. 
• We expanded our partnership with the Honnold Foundation as part of our ongoing efforts to invest in renewable energy access. The Honnold Foundation partners with marginalized communities to expand equitable solar energy access. Through our partnership we funded solar energy projects with additional community benefits, such as scaling a network of solar-powered canoes to transform transportation across the Amazon and solar-powered satellite community internet for Indigenous women in Mexico. 
• We deepened our partnership with Mercy Corps - a global humanitarian organization - to support its energy access work. Energy access is a crucial catalyst for sustainable development, playing a pivotal role in meeting the demands of expanding populations, driving sustainable economic growth, and cultivating inclusive, equitable societies.
   

Okta prioritizes purchasing renewable energy certificates (RECs) with a social benefit. We currently support five projects:

• Solar Stewards provides affordable clean energy and reduced utility bills for low-income residents, creating more equity in renewable energy markets and building solar energy. We are currently supporting their solar project on a community center in Salt Lake City, Utah. 
• PosiGen Solar Power For All makes solar affordable and accessible for Louisiana communities still affected by the aftermath of Hurricane Katrina, particularly low-to-moderate income communities and communities of color. Through the Solar Power for All program, PosiGen is making it possible for families to invest in their homes, save on their utility bills and take steps toward a brighter future.
• Visalia Unified School District supports consistent and affordable renewable energy for 20 schools in the Visalia district. In addition, these projects support essential education services without creating additional financial burden for these schools. 
• Community Action Portfolio (CAP) funds community-focused organizations that bring new renewable energy projects to priority populations, providing a means for corporations to forward just energy transition goals. CAP makes RECs available from partner organizations such as Solar United Neighbors (SUN), Barrio Electrico, Navajo Power Homes, and Capital Good Fund.
• PowerTrust partners with international projects to combine environmental and social impact. Projects include rooftop solar for a charity eye care center in India, a solar array in Guatemala that supports Digital Community Centers, and  a mini grid that removes diesel generators for a community in Nigeria.