Balancing security, compliance, and customer experience
Identity-based attacks have become the weapon of choice for cybercriminals. To stay ahead of bad actors, organizations must prioritize robust Identity Security strategies. Recognizing the increasing sophistication of ongoing threats, Xactly, an Intelligent Revenue Platform (IRP), set out to strengthen its security posture in order to better protect sensitive data and maintain customer trust.
The company previously relied on time-consuming semi-automated processes and periodic reviews. The company also faced increasing pressure to satisfy growing customer diligence demands. To fortify its identity security posture, reduce identity sprawl, and meet regulatory obligations, Xactly turned to Okta.
Bolstering security with one Identity provider
Xactly evaluated several solutions, prioritizing cost reduction, user experience, and lower risk for customers. The company was drawn to Okta's reputation as a leader in Identity and its deep expertise in the security domain. As part of Okta’s Workforce Identity Cloud (WIC) — which Xactly already used to provide easy, secure access for its employees — ISPM offers a comprehensive set of features that align with Xactly's security goals, including advanced analytics, risk scoring, and automated remediation workflows. The platform's integration capabilities with existing infrastructure and systems, and its ability to scale alongside the company’s growth helped finalize the decision.
Enhancing security posture with proactive protection
Quantify, qualify, collaborate, and advocate – these were the guiding principles for Xactly’s revitalized Identity Security strategy. By consolidating all Identity Security use cases across multiple systems and applications with ISPM, the company gained comprehensive visibility into its full identity landscape. This unified view of users, applications, and access privileges enables the team to identify potential vulnerabilities and risks more effectively. Meanwhile, the platform's advanced analytics and risk scoring capabilities allow for better prioritization, faster incident response, and more focused remediation efforts.
Additionally, ISPM has automated access reviews to reduce manual effort. This helps streamline identity governance, supporting Xactly’s ability to meet SOC 2 compliance requirements. Moreover, by pinpointing over-privileged accounts and unused access, the company has implemented stricter access controls and mitigated the risk of identity sprawl and Multi-Factor Authentication (MFA) bypass. Xactly’s proactive approach to risk management has protected the company's assets and freed security teams to focus on more strategic initiatives while instilling confidence in customers and stakeholders.
About Xactly
Xactly, a sales performance management SaaS provider, offers the only purpose-built and extensible platform that unites the revenue lifecycle. From sales to operations to finance, Xactly’s solutions are backed by 20 years of data and AI to help scale its customers’ revenue ecosystems.
