Notifying Okta of Copyright Infringement

Overview

The notification process outlined here is consistent with the process suggested by the Digital Millennium Copyright Act (the text of which can be found at the United States Copyright Office’s website, located online at www.copyright.gov). Here is a summary of the process:

1. If any person or entity believes that material on an Okta-hosted (for example, okta.com) website infringes their copyright, that person or entity may send us a written notice, as described below. Okta will review the request and attempt to remove or disable the allegedly infringing material.

2. Okta will attempt to notify the user who posted the allegedly infringing material. That user then has the right to request that the material be re-enabled. If they properly make such a request, Okta will re-enable the material unless and until the two parties jointly ask us to remove it or a court orders us to remove it.

Guidelines

Only copyright owners can report a suspected infringement violation to Okta. If you are not the copyright owner (or the authorized representative of the owner), then you cannot report a suspected infringement to Okta. If you believe that any content on an Okta-hosted website infringes another party's copyright, you should advise the copyright owner directly. Please note that you may be liable for damages, including court costs and attorneys’ fees, if you materially misrepresent that content on a website is copyright-infringing. When in doubt, you should consult an attorney. In any case, if you believe your copyright is being infringed, we strongly urge you to contact the allegedly-infringing user directly.

Submitting Your Notice to Okta

We need your help finding the infringing content and we need to be sure that we are doing the right thing by removing the content. Therefore, we require the following details in your notice to Okta:

1. Your name, mailing address, telephone number and email address;

2. Sufficient detail about the copyrighted work;

3. The URL or other specific location on our website(s) that contains the material that you claim infringes your copyright;

4. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law (e.g., “I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law.”);

5. A statement by you that the information contained in your notice is accurate and that you attest under the penalty of perjury that you are the copyright owner or that you are authorized to act on the copyright owner's behalf (e.g., “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”);

6. An electronic or physical signature of the owner of the copyright or a person authorized to act on the owner's behalf.

Where to Send Your Notice

Your notice can be sent to our copyright agent at:

Okta, Inc.
100 First Street, 6th Floor
San Francisco, CA 94105, USA
[email protected]
Attn: Legal Department, DMCA Complaint

How will Okta Respond

After we receive a proper written notice, we will remove or disable the allegedly infringing content, regardless of the nature of the copyright (e.g., a user post, a webpage, or an application). We will document those alleged infringements on which we act. Also, we will notify the user and, if requested, provide the report to the user. Please note that in addition to being forwarded to the user who provided the allegedly infringing content, a copy of the legal notice you submit to Okta (with your personal information removed) may be sent to a third-party which may publish and/or annotate it. We may exclude egregious or repeat infringers from our website(s) and terminate their Okta services.

Restoration of the Removed Content

If a user of our websites believes that their content was removed or disabled by mistake or misidentification, the user may send us a written counter-notification, which should include the following:

1. The user’s name, mailing address, telephone number and email address;

2. Identification of the material that has been removed or disabled and the URL or other specific location on our website(s) at which the material appeared before it was removed or disabled;

3. A statement that the user consents to the jurisdiction of the Federal District Court in which the user’s address is located, or San Francisco, California if the user’s address is outside the United States;

4. A statement under penalty of perjury that the user has a good faith belief that the material in question was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled (e.g., “I swear, under penalty of perjury, that I have a good faith belief that each search result, message, or other item of content identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled, or that the material identified by the complainant has been removed or disabled at the URL identified and will no longer be shown.”);

5. The user’s physical or electronic signature.

Process for Restoration of Content

We will restore the removed or disabled content following 10 business days from the date that we receive a proper written counter-notification, unless our copyright agent first receives notice that a court action has been filed to restrain the user from engaging in infringing activity related to the removed or disabled content.

Trademark Inquiries

If you have an inquiry related to trademark usage on our website or other Okta service, please reach out to [email protected].