Global Onboarding Manager, Auth0 Product

San Francisco, CA

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Global Field Onboarding team

 

We believe onboarding is the cornerstone of field productivity and success. At Okta, the Global Onboarding Team plays a mission-critical role in accelerating new hire ramp time, equipping them with the skills, knowledge, and confidence to perform at their best in a highly technical environment.  

 

Our Global Field Onboarding program is a holistic experience that includes a self-guided Onboarding Learning Journey, the immersive, in-person Onboarding Assembly event, and an Onboarding Scorecard for progress tracking. 

 

The Global Onboarding Manager (Auth0) opportunity

 

Reporting to the Director of Global Onboarding, this role will help transform onboarding into a growth engine for Okta's field teams. The Global Onboarding Manager will spearhead the onboarding program expansion and focus on building a curriculum to support our Auth0/CIC (Customer Identity Cloud) and CIAM (Customer Identity Access Management) business. Our new team members will continue to support our broader world-class onboarding experiences, including launching an onboarding certification. This role is key to scaling our onboarding strategy and ensuring every new hire is ready to help secure our customers.

 

*This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment.

 

What you’ll be doing

 

Specifically, the Global Onboarding Manager (Auth0) will do the following. (Demonstrated success in all characteristics is not required to apply; we expect the ideal candidate also to grow into the role.)  

 

  • Design & Deliver Scalable Experiences: Build, coordinate, execute, and facilitate onboarding strategies tailored for our Auth0/CIC solution and CIAM business, ensuring alignment across global regions and functions.  
  • Elevate In-Person Onboarding Events: Lead the planning and execution of our high-impact, in-person Onboarding events at HQ in San Francisco, serving as a core lead facilitator for new hire success.  
  • Onboarding Certification: Assist and support in the build of a new Onboarding Certification for Account Executives to ensure they are ready to sell and quickly achieve productivity. 
  • Auth0/CIC Product Knowledge: Leverage deep product knowledge in the Auth0/CIC solution to design curriculum enhancements that empower new hires to sell effectively in a complex, technical environment.  
  • Foster Cohesion: Create a consistent, cohesive onboarding experience across roles, regions, and business units, collaborating closely with leadership and key stakeholders.  
  • Measure & Optimize: Monitor and report onboarding effectiveness using scorecards and feedback loops, iterating to continuously improve outcomes.  
  • Champion Enablement Excellence: Build and maintain relationships with field leaders, ensuring onboarding aligns with Okta’s strategic objectives.  

 

What you’ll bring to the role & what we’re looking for

 

  • 5+ years of experience in new-hire sales onboarding, sales, or a related field, preferably in a global software company.  
  • Product Knowledge Pro: Deep understanding of (or ability to learn quickly) complex technical products, particularly Okta’s Customer Identity Cloud, with a knack for simplifying concepts into actionable learning. 
  • Industry Expertise:  Deep understanding of (or ability to quickly learn) the customer identity landscape, including the needs of the engineering and developer buying personas
  • Field Enablement Expert: Experience creating and scaling onboarding or enablement programs in a fast-paced, high-growth environment, with practical sales experience preferred.  
  • Operational Guru: Proven ability to manage large-scale programs with precision, from logistics to execution, while juggling competing priorities with exceptional communication and project management skills.  
  • Exceptional Facilitator: Comfortable commanding a room (virtual or in-person), with a facilitation style that engages, inspires, and drives behavior change.  
  • Collaborative Partner: Skilled at building trust and alignment across diverse stakeholders, fostering collaboration to achieve common goals.  
  • Continuous Improver: Data-driven and outcome-oriented, constantly seeking ways to enhance onboarding effectiveness and speed up productivity.  

 

Additional experience that we value 

  • Experience in a sales role carrying a quota

#LI-KT1

Below is the annual base salary range for candidates located in California. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $128,000—$192,000 USD

What you can look forward to as an Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

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Okta
The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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