Manager, Order to Cash (Finance Technology)

San Francisco, CA

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

The Financial Technology Team

The Financial Technology team is part of the Business Technology (BT) team at Okta. We are an international team of professionals whose primary focus is supporting the Okta Finance team by streamlining and accelerating their day-to-day operations. Most importantly, we play a key role in driving Okta’s growth and ensuring the company's financial systems remain robust and well-maintained.

The Order to Cash Opportunity

Okta is seeking a Manager, Order to Cash (OTC) Finance Technology to join our Business Technology Organization. Reporting to the Director of Finance Technology, you will play a pivotal role in the Finance Technology Delivery team, ensuring a seamless and efficient end-user experience. In this role, you will collaborate across multiple departments and global locations, working closely with teams in Finance, IT, Engineering, GTM, and International Operations. Your responsibilities will include optimizing internal processes, enhancing best practices, and developing innovative solutions to address both business processes and technical challenges.  If you have a passion for problem-solving, automation, and transformation, we’d love to hear from you!

What you’ll be doing 
  • As a manager, you will lead a globally distributed team of business analysts and engineers, delivering E2E solutions, including Enhancements, Integrations, Customizations and others.
  • You will evaluate potential new applications and solutions against business requirements, ensuring they are aligned with broader architectural and security standards and meet tactical and strategic objectives.
  • You will collaborate with a broad set of Businesses, BT partners, and vendors. Use keen business process understanding, appreciation for simplicity and quality, out-of-the-box thinking, and a bit of elbow grease to build holistic solutions that meet business and technology objectives while furthering Okta’s long-range goals.
  • Leverage your hands-on experience on ERPs such as Netsuite, Oracle Fusion Cloud or SAP and your functional and technical knowledge in Order Management, Billing, Payment, collection, and Cash & Treasury Management GL reconciliation.
  • Able to guide the team on Design, Build, Test, and deploying solutions within Order to Cash(OTC) business processes and applications.
  • Provide technical support and troubleshooting for day-to-day production issues within the ERP and peripheral systems. 
  • Collaborate with BT and Business teams to identify system enhancements, integrations, and process automation opportunities. 
  • Contribute to our overall SDLC processes across business and BT while improving the health of the existing Netsuite application.
  • Proactively understand business pain points and propose solutions that are scalable and efficient.

What you’ll bring to the role

  • 10+ years of professional experience architecting, leading, and delivering business solutions in OTC and RTR areas of NetSuite or Oracle Fusion Cloud, or SAP S4/HANA ERPs. 
  • Should have been a people manager for 2+ years and managed a team of engineers and analysts.
  • Hands-on expertise in Order-to-Cash (OTC) processes, including Sales Orders, Revenue, Delivery, Billing(Subscription and Consumption), Pricing, Returns, refunds, credit memos, and  debit memo and collection processes in the HiTech or Software Industry.
  • Have implemented or supported revenue recognition processes and tools such as RevPro, or Oracle Fusion Cloud Revenue, or SAP RAR module.
  • Experienced in integrating with multiple SaaS applications and systems including SFDC, Coupa, AnaPlan, Xactly, Workday, Stripe, Avalara/Vertex, RevPro, Banks, SnowFlake, and  EDI.
  • Ability to balance multiple simultaneous tasks/projects, providing a proven record of all activities while handling confidential work with discretion.
  • Excellent communication and interpersonal skills with a demonstrated ability to explain complex technical concepts to non-technical stakeholders and strong business acumen skills working in an agile environment (scrum practices, JIRA etc).
  • Exposure to other finance business process areas, including P2P, RTR, Tax, and Treasury, is a plus.
  • A Bachelor’s degree in Computer Science or Management Information Systems or equivalent years of industry experience.

And extra credit if you have experience in any of the following! 

  • NetSuite Administration or ERP consultant certification is an advantage. 
  • Certification in ERPs such as Oracle Fusion or SAP is a plus.
Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
  • Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
  • Develops Talent: Developing people to meet both their career goals and the organization’s goals.
  • Drives Results: Consistently achieving results, even under tough circumstances.
  • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
"This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment."

#LI-MC1

#LI-Hybrid

Below is the annual base salary range for candidates located in California. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $170,000$254,000 USD

What you can look forward to as a Full-Time Okta employee!

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/

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