user experience

Here’s the second blog in our series detailing how focusing on Identity can help your organization improve end-user experiences and meet consumer expectations.  If you work for or support a government agency, you’re well aware of the recent legislative and industry push to improve digital experiences for the American public.  Examples run from the…

A worker is only as good as their tools. Just like carpenters rely on hammers and saws to build stuff, marketers depend on a growing range of applications to handle things, like design, sales, and collaboration.  The 2023 Okta Businesses at Work report takes a look at the applications and services used by companies around the world. Based on…

Do you remember shopping online during the early days of ecommerce? At that point, engaging with a brand meant dozens of fields to fill out, long latency, and losing your entire order if you hit the back button—it was a bad experience all around. Now, all too often, developer experience is in the same place that user and customer experiences were…

The bar for engaging customer experiences is constantly being raised by the Amazons, Googles, and Facebooks of the world. In order to measure up, organizations need developer teams that are creative, nimble, and efficient. They must deliver end-user experiences that are technologically advanced, frictionless, omni-channel, and relevant. But there…

Let’s talk about Kanye. You might remember that he was featured on international news when he entered his phone password on live TV. But the part that earned him national mockery was the password itself: 000000. It’s easy to laugh at the example he set, but, unfortunately, his attitude towards security is similar to many people today. And when…

Scaling organizations have a problem. While an influx of new employees is always reason to celebrate, it also comes with added management overhead as all the new users are onboarded onto the company’s applications and systems. As every ambitious company knows, IT’s time is best spent contributing to projects that will shape the future of their…

At Okta, we see our customers deploy and build a broad range of customer-facing apps. Commonly, these apps support differing audiences, often reflected as segments within a single company, identities across customer companies, or users that span into partner organizations. Which begs the question: how to centrally manage these diverse users while…

It’s almost Valentine’s Day, so everyone is talking about love — us included. Here at Okta, while we’re certainly swooning over roses, wine, and chocolates, what we really hold near and dear are our relationships with customers and the experiences they have with our technology. We obsess over uniting two seemingly divorced characteristics —…

You’ve heard us talk a lot about our focus on our users lately. From Todd’s keynote at Oktane13 to our participation in the User-Centric IT consortium and the roll-out of Okta’s new user experience, it’s easy to see that we’re committed to making Okta a simple, easy-to-use service for our enterprise customers looking to securely connect their…