For organizations around the world, the shock of COVID-19 forced a new reliance on technology to enable Dynamic Work for workforces, and to connect virtually with customers. Not only did the pandemic accelerate the digital transformation of every organization, it showcased the importance of their trust in these technologies. Today, we’re excited…

The world has increasingly become mobile-first, with customers demanding seamless experiences across all of their devices to interact with brands, services, and products. But when it comes to building these customer experiences, developers are often forced to make tradeoffs between usability and security—difficult choices that inevitably decrease…

As digital experiences shape our daily lives—and as COVID-19 accelerates the shift to online—digital transformation is more important than ever to keep up with evolving customer demands. To deliver a digital offering with secure and frictionless experiences that customers will love, organizations need to seamlessly integrate their technology stack…

We often share personal information to obtain the services we need, be it healthcare, financial assistance, or legal advice. In doing so, we place trust in our service providers to keep this data confidential and secure—often without hesitation. When interacting with government agencies, however, we’re usually less confident. By design, agencies…

API is an acronym that stands for “application programming interface,” and it allows apps to send information between each other. While there are numerous protocols and technologies involved, the underlying purpose of APIs is always the same: to let one piece of software communicate with another.  APIs (sometimes described as web services) work in…

Last week, we shared some advice for better managing identity lifecycle processes with some key steps for optimizing full-circle identity processes. In this post, we’ll dig into common challenges surrounding access grants. No matter how mature your access management practices are, IT and security teams are constantly confronted with questions like…

This is the second blog post in our Adapt to the Cloud Operating Model series.  Identity is at the heart of any organization; it forms the foundation for a productive and secure workforce, and it enables digital teams to build lasting and scalable customer experiences. In the cloud, identity isn’t just about people—it covers the full spectrum of…