Bringing lifesaving services into the modern age

After 20 years, The Trevor Project needed to update and scale its lifesaving services to reach more LGBTQ young people in crisis. A new director of IT initiated a technology transformation, implementing Okta for identity and access management and building a new crisis management platform for volunteers. Today, The Trevor Project has expanded its text and chat support services to be available 24/7, and is able to on-board and train new volunteers at six times the rate.