Getting Ready for the Digital Identity Evolution

Digital Identity is foundational to enable Australia’s digital transformation, allowing citizens to access essential government and private sector services more securely and efficiently.  The Digital ID Act 2024 commences on 1 December 2024, with a further $288 million allocated to the program from the 2024 federal budget, bringing its total funding to nearly $1 billion.

With millions of Australians relying on digital platforms to interact with government services, a robust digital identity infrastructure ensures that citizens can prove who they are in a trustworthy and seamless manner.  Making access to services more inclusive and secure, digital identity is a crucial pillar of modern governance.

As a government digital service provider, how do you prepare and get ready for this digital identity evolution?  This paper provides an executive summary on the current landscape and an overview of the Digital Identity Maturity Model framework that can help government agencies assess and plan their Identity capabilities and effectiveness.