Four criteria to look for in a modern customer identity and access management solution

Upgrading to a reliable Customer Identity and Access Management (CIAM) platform can be costly and stressful. First, you have to justify forgoing your current system. And then there’s the added pressure of assessing the right criteria to identify an ideal solution for your organisation. 

Read on to learn about the top four criteria to evaluate as you upgrade and/or migrate from an existing in-house or on-prem legacy solution - security, customer experience, scalability, and operational costs.