State of CIAM in Asia-Pacific Report 2022

Build customer loyalty with personalised, frictionless digital experiences and increase revenue through faster innovation and time to market without compromising on security.

Download State of CIAM 2022 report

Customers today want convenience - swift, easy access to digital apps and services. At the same time, they expect every interaction to be private and secure. Make a good first impression with simple login and sign-up experiences that meet customer expectations and help you stay ahead of the competition.

33%

say security is the most important aspect of a CIAM solution

61%

are concerned with adversely impacting UX when it comes to implementing CIAM

86%

of consumers in Australia have abandoned their cart or sign-up due to an arduous login process

To learn more, download the State of CIAM 2022 report

Why Your Customers Aren't Converting

A Global Study on the Role of Customer Identity and UX.

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5 signs your login page isn’t making a good impression

Your app’s login page is a customer’s first impression of your app. Does your UX reflect this opportunity to win this key first impression?

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5 ways for improving the customer experience in apps

Deliver faster, simpler and more secure online services.

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There’s no need for tradeoffs between user experience and security

Balance Security with great UX

Customers expect businesses to protect their personal information in a way that doesn’t constrain how they use an app or service. Businesses need to provide user-friendly services that honor privacy and data security.

Find out how to balance security with a great user experience and more about the future of authentication:

Streamline UX and accelerate revenue

Remove friction from your user experience and drive sign-up, conversion and retention.

Personalise your offering

Leverage centralised identity data to gain deep insights into your users' preferences.

Secure your customers

Take advantage of built-in protection to secure customers from the latest threats.

Collaborate seamlessly

Connect and collaborate securely with external partners, suppliers and contractors.

Stop wasting developers' time

Focus valuable resources on tasks that matter so you can accelerate innovation and time to market.

Reduce compliance risk

Get help with managing your organisation's certification, compliance and data residency requirements, so you're always up to date.

We needed an identity platform at the height of our cloud ambitions. That's when we discovered Okta Identity Cloud and unlocked a future of unlimited possibility.

Roger Elliott

Senior Manager, Identity and Access Management, AIA Group